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*Treatment results may vary
So over this process
I received my refinements on 9/11, and began wearing them that day. I was excited to only have 2 months left. Tonight, as I was putting in month 1 weeks 3 & 4, I heard a crack, and sure enough the top set is cracked! I'm so frustrated and angry. Even though the savings over tradition braces is significant I don't feel I am getting the results or the quality I would have gotten with traditional Invisalign. I wrote them via Facebook this evening, but I know the routine. It will take 6 weeks of waiting to get the replacement and I won't be finished until the end of the year. I was supposed to be finished in June! If you have a mild correction that needs to be addressed, I'd say give them a try. If you want a picture perfect smile, reliable service, and good customer service in a timely manner, go to an orthodontist.
Refining
I received confirmation that I was approved for refinements. The impression kit is on its way. Hopefully the refinement process will not be terribly long.
Waiting for a refinement decision
My final set of aligners cracked a week into wearing them, in the same place as the previous 3 sets. I messaged SDC, didn't hear back for 5 days until I messaged them a second time. I was instructed to send new photos and they will determine if I qualify for refinements. They say that I will hear from them in 4-5 days. I have a feeling it will be longer than that based on their history. I'm still holding out hope that my smile will be near perfect when all is said and done. That being said, the process has not been without headaches.