Awful experience with chin implant

Let me start off by saying this is my first negative review, ever. Dr Kurtzman performed a chin implant procedure on me. I was so excited to get the surgery done, that after it was completed, I did not bother to thoroughly examine the implant positioning because it looked better than it did before. I finally had a decent size chin and Dr. Kurtzman said the implant was fine! Now 4 years later, I started to feel my chin implant poking through my gums (below my teeth) and causing numbness/pain in my lips. I scheduled an apt with Dr Kurtzman, and my mom came to support me. We drove 2 hours from Columbus to only be spoken with for 10 minutes. Dr. Kurtzman said the implant was fine and that it cannot be fixed, as it is 'complicated'. He also told me it is 'impossible' for the implant to move/shift and that my face was already asymmetrical. He did not take after pictures of the procedure and wanted me to prove to him the implant shifted. It was clear he did not want to take responsibility or fix the implant, although I was willing to pay for him to fix his mistake. He wrote me an Rx for a chin xray to get 'proof'. I got the xray, although the lab had no clue why he would request an xray and not a CT scan. My orthodontist did a CT scan, which showed the implant sitting on the side of my face right over top of my mental nerve. I then sent the xray and CT scan to Dr. Kurtzman. I never received an email or call back, even after sending several emails and calling the office. I knew at this point I would not trust Dr. Kurtzman to ever operate on me again. I had been through so much already, and the fact Dr. Kurzman did not even care about my situation or that he screwed up and could cause me permanent nerve damage, blows my mind. I decided to research facial plastic surgeons in Columbus and found one willing to take on my case. He was shocked that the pocket created for my implant was way too big and way too high, which caused my implant to shift up to one side, which he believes happened right after surgery. He had never seen anything like it before. The new surgeon was able to take the old implant out, which he confirmed had completely migrated to the side of my face right on top of my mental nerve. He put in a new implant with wings, which was the correct shape for my face, unlike the implant Dr Kurtzman put in. The new implant looks amazing and was 1/4 of the price Dr Kurtzman charged me! So glad I went to get a second opinion and found a surgeon who actually cared about his work. I do not recommend Dr. Kurtzman, as he only cares about the money. Lesson learned!