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Provider Review
First I came from my country Jordan to Dr. B clinic in Istanbul where I met the amazing Brazilian doctor Jina who is the assistant doctor of Dr.Bulent,actually she is the only star I met there,honestly she was soo helpful to me and really supported and encouraged me alot for my surgery so finally I decided to have the surgery at estatik international with Dr. Yücel but there I met the worst treatment ever from the international manager who is called Charla who was so negative even at talking to me and further more I got from her the worst treatment ever as a client,but I must also say that there was a helpful nurse who helped me at the night of my surgery but just was a misunderstanding that happened when I started bleeding badly and she couldn't stand the situation where I kept looking down and felt dizziness when I stood up so she shouted at me but at the end she apologized from me and everything ended peacefuly with her but I've got surprised at the next morning when another nurse came and suddenly entered my room and told me walk out now in awful way with a mad facial expressions!!! so I told her that I already asked the nurse who was in charge at the last night abt the time of checking out and she told me that I can go at any time I want so I asked her even if it's in the evening? so she told me yes so when I told that to Charla and the other nurse they didn't accept that and told me that that nurse doesn't understand English so I told them so how she could understand on me for what I was asking her while I'm speaking english!! So I left the room at abt 10:30 am and weared my clothes even though I was still bleeding abit and in pain and checked out of the room half an hour earlier the time of their check out which was at 11am,they already treated me in a way really away from any humanity that they told me if I'm delayed even for minutes after 11 they will let me pay so only cuz of their bad treatment with me and I already told them that face to face that I'm leaving earlier cuz I'm already not comfort and not happy with their way of treatment to me, Charla was really negative and arrogant in dealing with me that she told me why I was keep asking for the nurse last night!! First of all I was bleeding badly that the nurse had to change for me twice at night cuz I was loosing alot of fluids in bleeding and that's why I was really feeling soo thirsty at that night that I was asking the nurse for water everytime I finish what I have of water and second of all cuz I was drinking alot of water all the night I was in need to go to the toilet regularly!!so what's wrong with that!!I I told her that I already had a surgery before at Jordan and even at KSA and was asking for the nurse regularly and Noone has ever complained of that!! She told me that all is complaining from me cuz I was asking for the nurse at night even though I wasn't asking for the nurse but only when I was really in need for her so not for nothing!!I'm a patient was bleeding badly and in need for help!! But really there was no mercy with them! and by the way even the doctor who did the surgery for me didn't visit me in the morning or checked on me and when I asked Charla about the reason she told me he's in the operation now and he already had other seven operations than me!!I swear that I've never experienced that before whether in Jordan or even at any other country,what I know that the doctor must visit his patients at least for few seconds in the morning,furthermore Charla started blaming me for not buying the medications even though the nurse didn't even give me any prescription at the night or even in the early morning or even told me about anything,all what I said that I'm a pharmacist and I have antibiotics with me at home which was Augmentin medication so she started just blaming me and talking in a arrogant way with me!! I told her that I'll buy what I don't have at home but I have some of those medications with me at home so why should I buy them now while I'M already leaving now and Noone told me about them before this time!!!....honestlyy there was no one cares about me as a patient or listen to me except Dr.Jina to whom I'm reallyy sooo thankful to all her kindness and constant help and support for me even though she's not working at estatik international where I had my surgery but she works at Dr.B clinic but really she was more than just amazing to me and helped me with all the ways possible,God bless U Dr.Jina that's the only star I've choosed is only for you cuz you're already the only star there otherwise that center doesn't deserve even a single star.