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Venus Legacy Skin Tight for Face and Neck . Made Problem Worse!!! - Canton, MI

ORIGINAL POST

Light RX in Canton MI. Tricked me into signing on...

jinzue53
$1,308
Light RX in Canton MI. Tricked me into signing on the dotted line. Sonya followed me outside when I said I wanted to think about it first. She made me over the top promises. She said my skin would be so smooth after 8 treatments. My turkey neck would go away, and that the Venus Legacy would tighten,plump and rejuvenate my entire face getting rid of all my wrinkles. Sonya also said I won't even need botox injections anymore. She offered me a free treatment to get me to stay. It was only 5 minuets free of the 30 minuet treatment. She said then each treatment is $187.00. I figured what the heck, I'm on the table I'll give it a shot for 187. After one treatment my face became very lumpy. Sonya said you have to have 8 treatment to see results. I said forget it I'm done. GET THIS, I will have to pay for all 8 treatments weather I get the treatments or NOT. She did not disclose this to me prior to my signing the in store credit card app.She played on words saying, You do not have to get the treatments if you are not satisfied. Never did she mention that I would still have to pay for them. So with high hopes ,seeing I still have to pay regardless I went ahead with VENUS LEGACY.After SIX treatments I AM WORSE. MY SKIN LOOKS LIKE CRAP. I HAVE A DROOPY CHEEK.I STILL HAVE A TURKEY NECK. MY FACE IS LUMPY AND LOPSIDED .MY WRINKLES ARE WORSE. I am discussed ... I am 62 years old. I work very hard for my money. I am having a surgery which they were aware of,but did not care .They took total advantage of a senior .

jinzue53's provider

Light RX

Replies (13)

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August 20, 2016

Thank you for sharing your experience. I hope you find support here in the community.

August 23, 2016
Wow, that is so weird. I 8 Venus Legacy treatments on my neck and it really lifted it. I had a lot of loose skin under my chin and it smoothed it out and lifted it. It definitely isn't like a face lift, but it was enough to make me feel happy again. Maybe the person that did your treatment didn't know how to do it properly. I'm really sorry you had to go through that. By the way, I am 60 years old. I had it done 4 months ago and I am still happy with the results, but they say you need to continue to do it once every 4 months which I will.
September 25, 2016
If you don't mind me asking a few questions, where did you get your treatments? Did it burn when it got to hot? When did you notice any results ? I'd like to say that my neck was not bad considering. In fact Sonja said I would not be a problem at all because I'd taken care of my skin. It's been 10 treatments and still, when I do a comparison photo I see no change and my skin is suffering from this.
September 26, 2016
I went to the Venus Mini Med Spa in the Wellington Mall in Wellington, Florida. It did not burn at all at any time. It was smooth and gentle and relaxing. It should not have gotten so hot that you felt any heat at all. I saw results after 3 treatments. I just went back for my first maintenance treatment after the 8 treatments 4 months ago.
September 26, 2016
By the way, venus Legacy is used on the Neck. That person who said it isn't is wrong.
August 31, 2016
You should look into PRP. I had a tiny dot done on my cheek and it left a dent. I'm very sorry you had such a hard time.
September 25, 2016
Thank you. If you don't mind ,what is PRP.
September 19, 2016
Legacy is not recommended for the face/neck area I guess that's what Venus freeze is for. Legacy is meant for your body
September 25, 2016
Thank you for your comment. I did tell them about the Venus Freeze and what I had read .They continue to say the Venus legacy is for the face and neck. They said they use a different head for the face and neck. I asked if I could speck with their Doctor that they always consult with, but they won't give me his name. Go figure.
September 26, 2016
That is not true. It is for the neck/face area. I had it done and it worked great!
July 17, 2017
I have exactly the same problem, 4000$ I paid for nothing
July 17, 2017
I had viva for my face, 4 month I spent. I call the president for a refund , he was very rude
UPDATED FROM jinzue53
2 months post

Update!

jinzue53
I'd like to let all know that the management of Light RX as reached out to me with great understanding and concern .They have expressed their desire to make me happy . I was offered a different type of treatment called the Venus Viva. They offered this at no cost to me. I have a week to decide. I do appreciate this offer,they were very polite in our conversations. I also wanted to mention the staff at Light RX in Canton.There was never a problem . They have always been wonderful. Very polite ,patient, pleasant and cheerful.I wanted to mention that in my first review. I again will keep you posted. Will post pics of before and after when ready.

Replies (2)

September 27, 2016
That;s great.
The Venus Viva resurfaces, rejuvenates and tightens skin for better overall tone and texture
Use to correct:
*texture/ pores
*pigmentation
*wrinkles
*scarring
*rosacea
*stretch marks
October 3, 2016
Hi I'm interested in how you treatments turned out. Keep us posted!
UPDATED FROM jinzue53
6 months post

Sorry to say.

jinzue53
UPDATE: I decided not to go through with the Venus Viva. I am sensitive to metals. The Venus Viva is a tool with metal needles that penetrate the skin. The Venus Legacy has metal balls on the tool head. I am still suffering from irritation on my jaw line,neck and forehead. I am under the care of a dermatologist. So far I'm unable to cure this skin issue. I can longer use my skin products nor my retina A's that I've been using for decades. Presently I look terrible my skin is a mess. The management at Canton's Light RX were so very understanding and kind !! . They refunded all of my money without argument . Again I want to emphasis how wonderful and sweet management and staff were to me during my visits for treatment and in handling my request for a refund.
In conclusion I want to say this Venus Legacy must work for some people. They have these machines all over the United States. Many good reviews have been posted as with some bad reviews . I know it dose not do what I was told it would do,but what I was told was incorrect information.Plus a huge mis understanding of communication of both parties in this business transaction. I still have my turkey neck and wrinkles. I will say the Venus Legacy must work for some,but obvious not all. If you are sensitive to metals (like you can't ware nickel or surgical steel earrings) be sure to talk to your dermatologist before you consider these treatments. I've been told that some people take a anti- herby pill before treatments. Ask your doctor first. If you should decide to give these treatments a whirl ,the staff and management at the Canton Light RX are just wonderful l!!!!

Replies (1)

January 24, 2017
Thank you very much for sharing your experience. It's very helpful when trying to understand risks and other possible side effets.