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Eyelid Surgery - DermaMed Dr Faizal Anwar - Absolute Disaster - Camberwell, AU

UPDATED FROM KariParker
2 years post

I think it's FINALLY over!

KariParker
$2,700
I saw Dr Burt again this January 2018 and he did a double ptosis repair. The result was fantastic. At first I looked a bit 'surprised' because my top eyelids were lifted and thus my eyes looked very open. But four months later they have dropped nicely. The filler has held, and my eyes now look normal. I am absolutely rapt that I have my self-esteem back. I am sure the effect will last this time. I may need more filler in the future, but at this stage I can say that finally the nightmare is over. One comment though - because of all the surgery on my eyes, they are extremely fragile. If I accidentally put pressure on either of them while I sleep they weep for hours. But it is a small price to pay. The first time it happened I also had puss oozing from my eye. I called Dr Burt and discussed this with him and he invited me down to Melbourne again to see him personally. He reassured me that it would all settle down and it has. It was worth the cost of the trip just to have that reassurance.

KariParker's provider

Dr Faizal Anwar

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Interactions with the Doctor were always brief with few words spoken. He seemed a nice person, but that doesn't make him a good surgeon.

Replies (3)

June 23, 2018
So happy for you and yes, you look beautiful! This is not a surgery to take lightly, as I too, have found out the hard way! All the very best to you lovely lady!
January 7, 2020
I'm so sorry you had to go through such an ordeal. Enjoy your beautiful eyes!
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January 8, 2020
I am so happy for you. You persevered and now you are alright. You were so lucky to find a wonderful surgeon who was able to rectify the problem. Congratulations!
UPDATED FROM KariParker
1 year post

It's NOT OVER yet!!!

KariParker
As you can see above, after my treatment by Dr Burt, my eyes became beautiful again and my self-confidence was restored! I felt NORMAL and HAPPY, and although the treatment put me into debt I felt it had been all worth it. I was finally free to be me again. However, it only lasted three weeks. Three weeks of happiness and normality. Suddenly my eyes began to cave in again and I had deep lines develop above the eyelids. I freaked out and contacted Dr Burt, who did extra filler for me, especially in my right eye. The result was a lot of swelling and my eye looked half closed. I thought this would go away, but it hasn't. I look revolting again. I look deformed. My eyes are a different shape to each other, my right eye looks half closed. (See photos – yes, I am wearing make-up in the photo where I think I look ice, and I’m not wearing any in the other photo, but you can still see that there is a marked difference in my appearance.) I feel like a freak; all my self-confidence has disappeared and I'm back to wearing dark glasses wherever I go. I don't understand why this has happened, and I'm very depressed. See photos below. Will I ever look normal again??? Dr Burt was great; as I said above, he did everything he could to help me and seemed genuinely concerned and interested in my case. I don't blame him. But I do want answers... I live interstate and can't get back to see him, and even if I could, I don't know what he could do to fix this. This has been one of the biggest mistakes in my life, and I wish it had never happened. I blame Dr Faizal and DermaMed, who still both refuse to acknowledge my letters or e-mails about the situation. They are unprofessional, unethical, and lack any sort of integrity or morals, with no regard or respect for the clients they have treated so badly.

Replies (5)

March 28, 2017
Oh I'm so sorry. Can you go back to dr Burt and see what he recommends? Is that normal? That is my fear to get a revision - I'm afraid it won't last long.
March 28, 2017
The filler is supposed to last 12 months. I had three lots of filler done, layered in. Dr Burt felt that it would last a lot longer than that because the eye area is not used much, as compared to say the line between your cheek and mouth. I would still get a revision done if I was you, just make sure it is a reputable ocular plastic surgeon that does it. I don't know why some of mine seemed to dissolve suddenly.
March 29, 2017
Dr Burt said the same thing to me, that the filler would last. I agree with Sam. I would still get a revision done.
June 20, 2018
Yes, it's gone really well - finally. I saw Dr Burt again this January and he did a double ptosis repair. The result was fantastic. At first I looked a bit 'surprised' because my top eyelids were lifted and thus my eyes looked very open. But four months later they have dropped nicely. The filler has held, and my eyes now look normal. I am absolutely rapt that I have my self-esteem back. I am sure the effect will last this time. I may need more filler in the future, but at this stage I can say that finally the nightmare is over. One comment though - because of all the surgery on my eyes, they are extremely fragile. If I accidentally put pressure on either of them while I sleep they weep for hours. But it is a small price to pay. The first time it happened I also had puss oozing from my eye. I called Dr Burt and discussed this with him and he invited me down to Melbourne again to see him personally. He reassured me that it would all settle down and it has. It was worth the cost of the trip just to have that reassurance.
April 3, 2017
You have ptosis. The eyelid gets detached when you do things like have surgery, and even wearing contacts. Your doctor should easily be able to see that from looking at your photo! You need ptosis surgery now x
April 3, 2017
hi
April 3, 2017
Hi, thanks for your comment. I know you are right; other people have said the same thing. Because my eyes have undergone so much surgery, the Dr felt that I should leave well alone. Apparently if I have a ptosis repair the other eye will drop, and so I'll have to have a double. He put drops in to show me how my eyes would look afterwards, and it looked like I was constantly surprised.
April 6, 2017
The drops show overcorrection though and also pull down the lower lid which doesnt happen during surgery. I dont think you would look suprised at all. I am a little surprised he wouldnt recommend it and I think you should look into it more if you are unhappy with the appearance.
April 6, 2017
Also you have ptosis in both eyes anyway. The eyelid seems to sit quite low on the higher side.
April 8, 2017
Thanks. Unfortunately, I had to get a personal loan to get the first surgery done which I am still paying off, and cant afford to get any more work done, which really sucks. I appreciate your comments though :-)
April 8, 2017
No problem. Ptosis should be partly covered by private health/medicare
June 20, 2018
You were right. I saw Dr Burt again this January and he did a double ptosis repair. The result was fantastic. At first I looked a bit 'surprised' because my top eyelids were lifted and thus my eyes looked very open. But four months later they have dropped nicely. The filler has held, and my eyes now look normal. I am absolutely rapt that I have my self-esteem back. I am sure the effect will last this time. I may need more filler in the future, but at this stage I can say that finally the nightmare is over. One comment though - because of all the surgery on my eyes, they are extremely fragile. If I accidentally put pressure on either of them while I sleep they weep for hours. But it is a small price to pay. The first time it happened I also had puss oozing from my eye. I called Dr Burt and discussed this with him and he invited me down to Melbourne again to see him personally. He reassured me that it would all settle down and it has. It was worth the cost of the trip just to have that reassurance.
July 24, 2017
I completely agree and this sham cosmetic surgery should be shut down .
I also am a victim with facial pain 24/7 from lipo of the neck .
They have not returned any of my calls or emails .
The total regard for anyone is going to get them sued and it's by me .
I'm not and will not stop till I get all my money back which is now over $10,000 for advice from specialist and daily torture of medication for a stupid liposuction of the neck . I'm coming for you DERMAMED and if I have to go to current affair I will .
I'm not scared to sue you and lawyers are now on board !!!
June 20, 2018
Take your complaint to the Victorian Health Complaints Commissioner if you haven't already resolved this matter. Let me know how you went or how things go.
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September 9, 2017
How's your ptosis doing?
June 20, 2018
Yes, it's gone really well - finally. I saw Dr Burt again this January and he did a double ptosis repair. The result was fantastic. At first I looked a bit 'surprised' because my top eyelids were lifted and thus my eyes looked very open. But four months later they have dropped nicely. The filler has held, and my eyes now look normal. I am absolutely rapt that I have my self-esteem back. I am sure the effect will last this time. I may need more filler in the future, but at this stage I can say that finally the nightmare is over. One comment though - because of all the surgery on my eyes, they are extremely fragile. If I accidentally put pressure on either of them while I sleep they weep for hours. But it is a small price to pay. The first time it happened I also had puss oozing from my eye. I called Dr Burt and discussed this with him and he invited me down to Melbourne again to see him personally. He reassured me that it would all settle down and it has. It was worth the cost of the trip just to have that reassurance.
January 12, 2018
I thought I read all your comments and then I saw this one!! I’m so Rory this repair wasn’t long lasting. how are you doing now? Did you get this resolved?
June 20, 2018
Yes, it's gone really well - finally. I saw Dr Burt again this January and he did a double ptosis repair. The result was fantastic. At first I looked a bit 'surprised' because my top eyelids were lifted and thus my eyes looked very open. But four months later they have dropped nicely. The filler has held, and my eyes now look normal. I am absolutely rapt that I have my self-esteem back. I am sure the effect will last this time. I may need more filler in the future, but at this stage I can say that finally the nightmare is over. One comment though - because of all the surgery on my eyes, they are extremely fragile. If I accidentally put pressure on either of them while I sleep they weep for hours. But it is a small price to pay. The first time it happened I also had puss oozing from my eye. I called Dr Burt and discussed this with him and he invited me down to Melbourne again to see him personally. He reassured me that it would all settle down and it has. It was worth the cost of the trip just to have that reassurance.
June 20, 2018
Thanks for your update. So happy for you that it worked out for you in the end. Hopefully the weeping eyes will settle down
UPDATED FROM KariParker
1 year post

Finally, some help!!!

KariParker
I can finally say after a year of suffering and misery beyond belief, that I have a resolution. I found a wonderful ocular plastic surgeon by the name of Dr Benjamin Burt, in East Hawthorn, Melbourne, who was able to restore my eyes to some sort of normality. He did a blepharoplasty repair, and three sessions of dermal fillers, over two months. The result may or may not be permanent, as fillers generally disperse into the body after a while, but he is hoping that because the eye area is not used as much as say the mouth, it may last. Worst case scenario is having to have the filler done every 12 months. You will see by the photos what an incredible job he has done. He has literally given me my life back. If anyone is seeking a competent, highly skilled, and kind ocular plastic surgeon, I would suggest that you travel even from interstate to visit him. Please see before and after photos...

Replies (5)

February 23, 2017
You look fabulous! You must be so relieved. Your new doctor clearly knows what he's doing, and it shows. Congrats:)
February 23, 2017
Thank you very much. Yes, I'm relieved beyond words!
February 23, 2017
Oh my gosh! You are beautiful! This doctor you found is awesome! So happy for you.
February 24, 2017
Thank you so much! I put make-up on again today and saw myself in the mirror and smiled for the first time in a year. Goes to show what a big difference having a great doctor can make :-)
February 25, 2017
You look beautiful. I'm so happy you were able to find someone to fix the issue left behind after the first surgery.
February 28, 2017
Well, this Dr Burt is a genius, all right. Your eyes look awesome.
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March 5, 2017
I am very happy to see your smiling eyes again !
January 12, 2018
I just read your story and wow you’ve been through a very trying time. I’m so sorry that the first Dr performed such a botched job. Dr. Burt has done a remarkable job in fixing your issues. Happy for you that this all worked out for you in the end. I will be sure to see Dr. Burt when I’m ready for a lower bleph. All the best