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Uneven face - regret the surgery, totally lost my confidence

UPDATED FROM Aliyah.11
1 year post

Dr de silva botched surgery

$23,267
He responded to my review but didn’t want to know before this and my response to him is below ..

“I came in to see you after the surgery a couple of times where you advised at a further cost to me you would be able to do fillers to correct the asymmetry. I explained that when I came to see you on two separate occasions prior to the surgery taking place what I was looking to achieve in detail and that I was spending my life’s savings on this surgery and trusting you. You suggested buccal fat removal as an addition which I went ahead with. I felt confident in your ability and your manner and because of the reviews I had read. At no time did you state to me in person that the surgery could result in asymmetry. After talking to your nurse on two or three separate occasions after the surgery and raising my concerns with the lopsided healing I was told it’s the healing process and I would not see the final results for a year or so. So I waited but I was really concerned throughout this period as I could tell one side was different to the other. It was after the year had passed that I came to see you in person and you suggested I book in for fillers which I explained I did not have the money for and you continued to say that my face was already asymmetrical. You never at any point mentioned this before the surgery took place. Instead you came across very confident, kind natured and told me I would look 7-10 years younger after the surgery and you also mentioned I already looked quite young for my age. I understand that everyones faces are not completely symmetrical or perfect but to push the blame onto me was terrible. Had you told me this before the surgery I would never have gone through with it but you were just interested in taking the money. I felt so disheartened and upset when I left your practice that day. I have thought long and hard about leaving this review and have put it off many times but i owe it to other people out there so they are fully aware before they choose you and your surgery. As I have said before I will now have to live with this and it’s affected my life .. I don’t like going out or having my pictures taken. I will not be coming back to you because I have lost all trust and faith in you. And also you will charge me more. I don’t believe you will do anything to help correct this unless it is at a cost to me. If you were going to do anything to correct it you would have done so and said so when we met the last time. You are only writing to me now because I have posted a review telling the truth. But I made this problem apparent to you when we met and to your nurse and on email after the surgery several times.”

Please read other reviews on Google where people have also had similar problems with this surgeon.

Aliyah.11's provider

Julian De Silva, MD

Julian De Silva, MD

Oculoplastic Surgeon, Specialist Registered in Ophthalmology

4.8 | 305 Reviews
PROFILE
Overall rating

Replies (5)

Dear Aliyah, I was very sorry to read your recent comments. Unfortunately I was unable to locate you by your name on my surgical diary, please can you kindly respond to me personally so I can find your medical records. I am very apologetic of your experience and outcome which outlines the asymmetry on your face. Buccal fat reduction is generally a more modest procedure and it is difficult to modify facial asymmetry as the volume of the buccal fat is similar on both sides and generally speaking asymmetry before is the same after. Having said that, there has been some misunderstanding and I will continue to help you achieve the result you are looking for, I care about you and what you notice is important to me. Symmetry can always be improved, although it is often not possible to achieve perfect asymmetry as the underlying bone structure is different on two sides. As a medical professional, it is my duty to ensure all my patients are happy with the outcome of surgery and to ensure I deal with any queries or concerns you have post surgery. I do care about you and offer long-term follow up, I would like to book an appointment for you to come in to see me so I can make a face to face consultation and assess your concerns in person and recommend treatment to help remedy the findings you are experiencing. This will of course be of no cost to you. I look forward to hearing from you and if you have any questions in the meantime please do not hesitate to contact me. Kind regards Dr De Silva
(LICENSE CONDITIONS ) the clue is next to his name, he is not the big superstar surgeon he thinks he is. there are a lot of botched patients out there of his ,me included. he try's to fob people of with.. you will look fabulous in another years time. iv'e seen several plastic surgeon's in the uk to try and fix his work and they all had a wtf look on their faces wish i had never heard off this damned surgeon. good luck finding a surgeon to help fix you
This doctor is under investigation and has been banned from certain procedures please check the GMC Website. Please Please contact the GMC so he can be struck off! He is under investigation for fraudulent reviews as well.
Please spend several hundred pounds and see a reputable plastic surgeon who can provide you with medical reports and see your GP about the distress this person has caused. You may well have hidden medical damage that you may not be aware of. You can use these to report him to the GMC . You can ring them and ask to speak to whoever is the officer investigating him and tell them, your concerns.
Alternatively there is a very large law firm who have previously offered to represent his patients on a no win no fee basis. They have an excellent track record and have secured a jail sentence for an errant doctor. Your chance of winning would be high because on the ongoing investigation and the evidence already gathered. But please report this to the GMC so it may be added to the investigation. It may save someones life!
ORIGINAL POST

Uneven Face - Regret the Surgery

This man ruined my face and I have been living with the consequences since.
Everyone now comments on my face and not in a positive way. It’s so uneven it’s obvious.
People who know me ask me what I have done to my face and it’s embarrassing. I noticed that one side of my face was different from the other a week after the surgery where he did buccal fat removal, chin implant etc. I was told this was just swelling and that it would be even at the end of the healing process.
Another couple of weeks went by and I noticed it was still very uneven but when I spoke to him and the nurse again they told me that it was just part of the healing progress. This went on for another couple of months and they kept telling me it would heal evenly eventually.
A year later and it was still very uneven. It’s changed my life - I don’t like going out anymore. I don’t have any money to go elsewhere to get what he did corrected.
I have totally lost my confidence and when I told dr de silva he didn’t care and told me I could have fillers to make it more symmetrical. How insensitive.
I wish I had never gone to him!
He charged me approx £20000 for the work and makes you sign a million forms so he is covered. I went to him because of the reviews I read and when I met him he came across very nice and confident and assured me of the end result with confidence.
I would highly recommend you think twice before you go to him.
It’s taken a lot for me to write this review, I’m only doing it in the hope it will help someone else out there and will not happen to anyone else.
I now have to live with this for the rest of my life

Replies (2)

I'm sorry this happened. What a nightmare. It's very disappointing. I hope you're doing better. ♡
Thank you Alissa - I’m just living with the consequences and was nervous about telling my story but now feel relieved I have as it may help other people make more informed decisions. I’m just sorry I left it so long to have my say and review.

Thanks again for your support