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*Treatment results may vary
1 month and 1 week post-op
So I made my operation around 1 month ago and everything is healing pretty good. I dont have any issues whatsoever. Still very happy with the results and very glad I got assigned with my doctor that day and not someone else. I think he did an incredible job!
I still feel that they are a bit heavy to go bra-less, plus I still need to wear my bra for like 2 months, so it is fine. Sensation-wise the situation is not better. One nipple is super sensitive, another - no feeling at all. But I was told it is normal and the sensation can be lot up to 6 months post-op. I also dont feel when I touch my boobs from inside area, but i feel everything on outside. By that I mean the area where you usually touch your breasts when you fasten your bra if the button was in front.
I still continue iodine - because the incisions below are still not fully healed. But I dont use any oil anymore because the itching stopped, and my skin is not dry at all, I suppose it got used to the bra fully now. Even me, first week or two, when I woke up the first thing I would do is to remove the bra, it gave me lots of discomfort. Now when I wake up I can stay hour or two in it, it doesnt bother me at all.
Every time I look at the mirror I feel so happy I wanna cry! I dreamt about little firm round breasts as long as I can remember myself. I never had problems with men's attention, but my saggy girls didnt give me that confidence and I didnt feel enough feminine. Now everything is how it is supposed to be, I feel right. Like the doctor had fixed me. And he fixed me so well.
I still feel that they are a bit heavy to go bra-less, plus I still need to wear my bra for like 2 months, so it is fine. Sensation-wise the situation is not better. One nipple is super sensitive, another - no feeling at all. But I was told it is normal and the sensation can be lot up to 6 months post-op. I also dont feel when I touch my boobs from inside area, but i feel everything on outside. By that I mean the area where you usually touch your breasts when you fasten your bra if the button was in front.
I still continue iodine - because the incisions below are still not fully healed. But I dont use any oil anymore because the itching stopped, and my skin is not dry at all, I suppose it got used to the bra fully now. Even me, first week or two, when I woke up the first thing I would do is to remove the bra, it gave me lots of discomfort. Now when I wake up I can stay hour or two in it, it doesnt bother me at all.
Every time I look at the mirror I feel so happy I wanna cry! I dreamt about little firm round breasts as long as I can remember myself. I never had problems with men's attention, but my saggy girls didnt give me that confidence and I didnt feel enough feminine. Now everything is how it is supposed to be, I feel right. Like the doctor had fixed me. And he fixed me so well.
2 weeks post-op
I feel great. I sleep completely fine on my back. No pain. Some discomfort when I bend down or reach for things which are high or far from me. Sometimes I feel pain when I move harshly but thats all. I go to shower twice a day, and apply iodine. Some days my body itches so much I cant take it, so I started to apply so coconut oil (not where the incisions are, just near them). This oil helps a lot. But I think any moisturizing cream will help too.
I bought two support bras from hospital. They are actually pretty comfortable. I wear them all the time, except 1-2 hours in the morning and 1-2 hours in the evening. One of my nipples doesnt feel anything. Another one wakes up very often and extremely sensitive. Like sometimes it's even painful-sensitive.
It is still uncomfortable to take car rides, but overall it's going pretty well. I like the results so far. Cant wait to go shopping!!!!
I bought two support bras from hospital. They are actually pretty comfortable. I wear them all the time, except 1-2 hours in the morning and 1-2 hours in the evening. One of my nipples doesnt feel anything. Another one wakes up very often and extremely sensitive. Like sometimes it's even painful-sensitive.
It is still uncomfortable to take car rides, but overall it's going pretty well. I like the results so far. Cant wait to go shopping!!!!
Destination Beauty center, dr.Kasemsak and Samitivej Thonburi Hospital Feedback
This is the letter I sent to Destination Beauty to share my feedback with them but I thought I would add it here as well so you gals can learn more about them as well.
"Now when my surgery is done I would like to share my experience with Destination Beauty and give my feedback about your center and the dr.Kasemsak who did my surgery on breast reduction.
Overall I am happy with my experience with your center. I felt completely safe and taken care of at the hospital. I did enjoyed the flowers and little gift at the end of my stay. Staff seems professional, caring and trying to always help you when they can. One girl her name is Noosh(hope I spelled it right) she is the best. She helped me with everything very fast.
Here are some comments I would like to make which might help to provide better service to your future patients.
1. The communication between Somerset Suanplu and Destination Beauty I would say is not the best. It was very frustrating not to know the night before what time my surgery is. You said you will leave me the paper under my door and after waiting till 9pm it was still no paper whatsoever and I didnt know when I was supposed to start fasting. I called hospital, sent Destination Beauty email, called your office, texted Destination Beauty Facebook page and Instagram page but noone answered and hotel was not able to provide any information. At the end reception said that they managed to get in contact with your office and I need to stop eating at 10pm(which I did) so I was expecting to have my surgery done in the morning. When I arrived at the hospital they said my surgery will be 7-8pm in the evening, and I should have eaten full breakfast as I cant eat the whole day. This was not the best thing to happen before the surgery.
2. Instead of putting paper under the door please consider calling or giving the paper by hand to the patient as it is very important to know about these kind of things - when is your surgery and when you have to start fasting as it may result in rescheduling the operation day. Also, my final appointment was supposed to be on 1st or 2nd October, so I didnt expect any paper before 31st. But when I woke up early on 30th September (and I am glad I did) I found the paper saying I have a pick up at 7.30 on 30th. The appointment was not scheduled with me personally. And this is not very good practice. A lot of people (me included) never had any surgery before and all the experience can be made much easier for the patient if they know when the surgery will happen and when they have to be ready for the pick up and stuff like that.
3. Please have someone available on the phone 24hours(or at least till late hours) for any kind of emergency regarding pick up times or any other questions regarding surgery day or surgery questions.
4. Room service people in Somerset Suanplu do not speak English, which makes it harder to order anything without special ingredient(without onions or no black pepper). They only ask "which number menu mam?" Thats not very nice for a 4star hotel as they are claiming to be.
5. Please consider adding Breakfast in Bed option (even for the extra money) at least for the first 2-3days in hotel as it's difficult to move after the surgery for some patients, especially if you still have drains with blood attached to your body. Also other guests definitely dont want to see your bloody drains during their breakfast.
6. I only found out that the Afternoon Tea is in the other place you need to walk to after I checked in to hotel. Again, please make it available for people on spot, in hotel we booked, not somewhere you need to walk.
7. Miscommunication between Destination Beauty (DB) personal and hospital staff. DB representative came to me in hospital and said I have to pack and check out at 2pm, hospital people came and said oh no you can go now (11am), when I packed to go, DB said you should take your medication first.I came back to my room and waited another hour for my medication, went downstairs but it was lunch so I had to wait until 2pm for mini-van to drive me to hotel. Basically I could have slept few hours instead as I was still in pain and all I wanted was to rest and not to go back and forth because people cannot communicate between departments.
FEW WORDS ABOUT HOSPITAL
It is just great. The staff, the rooms, the cleanliness - all the awesome. I was scared of after anesthesia recovery, that I would be sick or nauseous or trembling, but the nurses in surgery department they did everything to make me feel good. They put hot air fan under my blanket right after I woke up so I dont feel cold. They gave me painkillers and stayed with me all the time I was in a recovery room. Checked on how I feel, answered my (still gibberish) questions. Nurses in my ward were great as well. They checked on me every few hours, they always came fast when I pressed the button and fixed all issues I had. Mama-nurse is the best caring nurse I ever had in my life! She truly cares about you, she is very gentle and compassionate. Food is amazing, I heard some people complain, I dont know why, because it is actually just great! I took lots of snacks with me to the hospital, but I didnt need any of them!
Few things to improve:
1. Most nurses speak poor English. Its fine, but when they asked me questions during registration like "do you have allergy to this or diabetes or hight blood pressure" or some other diseases, they were not able to say some in English, and then just say ok its fine, and put "no" . What if I really had that condition they were not able to translate? This stuff are important, they have to be able to translate important things.
2. They gave me the contract to sign and didnt give me any copy and didnt let to take pictures. I assume that was the contract between patient and a hospital, saying that I allow to do the surgery and other things. But it looks shady that they dont want to provide a copy to a patient as well. And when I asked to give me 5 minutes to read it what I am signing, the lady said "Ok just dont take pictures". I was not gonna to, but that sounded suspicious.
3. When they prepare you on operation table, they dont tell you when they start giving you anesthesia. I never had anesthesia given before and I was very nervous about it but I heard they need to tell you like to start counting or something. Instead they gave me a mask which was not working for some time and after that they gave me VERY painful injection. I dont know what was that, but maybe they should warn you about the process. How the anesthesia will be delivered with painful injection, or mask, or anything else.
4. I didnt like the "visiting nurse in hotel". I dont know her name, but she was always the same. She didnt care much about anything you say, at least it was my impression.
DOCTOR KASEMSAK
I am very happy with my doctor overall, I am glad he was assigned to me. I was worried a bit because I have never seen him and he was not my first choice initially. But I will definitely recommend him to my friends as he is very caring, understanding and I felt in a good hands with him. He didnt try to sell me more procedures or to push me to go for implants (which will cost more). Instead, he insisted I go without implants and if I dont care about size he said I had enough tissue to have firm nice breasts without them. When I told him I am interested also in an arm lift he said I am still young to have scars and to think about it again when I am older. I really felt he cared about his patient. He came the next day to check on me which was nice. He showed me the picture he took after he was done on the operation table, which was superb.
What to improve:
1. Would be nice if the doctor tell you before the surgery about urine cateter. There are some people who dont know what is that, and at least to mention that he is going to do it to you would be great.
2. The last consultation was too quick. He came in for 30 seconds and said ok all is good and left. He didnt explain what to do after, how to take care of your breasts, what is normal and what is not, things like that. So after I got dressed I had to go find him again and ask all questions I had and he answered them well. But there are some aspects I might not know, which I didnt mention to him, and he didnt tell me as well. So I felt that information given by the doctor during final appointment was not enough. Doctor might assume that we patients know everything because it seems obvious to him, but for a lot of us this is the first surgery and he has to make sure we leave fully informed about complications, possible reactions and any issues we might experience during the healing process. At least the nurse can do it instead. But someone definitely should.
I will definitely recommend this doctor and this hospital but these small things will really make a difference in terms of general satisfaction with the doctor, service of Destination Beauty and the Hospital itself.
"Now when my surgery is done I would like to share my experience with Destination Beauty and give my feedback about your center and the dr.Kasemsak who did my surgery on breast reduction.
Overall I am happy with my experience with your center. I felt completely safe and taken care of at the hospital. I did enjoyed the flowers and little gift at the end of my stay. Staff seems professional, caring and trying to always help you when they can. One girl her name is Noosh(hope I spelled it right) she is the best. She helped me with everything very fast.
Here are some comments I would like to make which might help to provide better service to your future patients.
1. The communication between Somerset Suanplu and Destination Beauty I would say is not the best. It was very frustrating not to know the night before what time my surgery is. You said you will leave me the paper under my door and after waiting till 9pm it was still no paper whatsoever and I didnt know when I was supposed to start fasting. I called hospital, sent Destination Beauty email, called your office, texted Destination Beauty Facebook page and Instagram page but noone answered and hotel was not able to provide any information. At the end reception said that they managed to get in contact with your office and I need to stop eating at 10pm(which I did) so I was expecting to have my surgery done in the morning. When I arrived at the hospital they said my surgery will be 7-8pm in the evening, and I should have eaten full breakfast as I cant eat the whole day. This was not the best thing to happen before the surgery.
2. Instead of putting paper under the door please consider calling or giving the paper by hand to the patient as it is very important to know about these kind of things - when is your surgery and when you have to start fasting as it may result in rescheduling the operation day. Also, my final appointment was supposed to be on 1st or 2nd October, so I didnt expect any paper before 31st. But when I woke up early on 30th September (and I am glad I did) I found the paper saying I have a pick up at 7.30 on 30th. The appointment was not scheduled with me personally. And this is not very good practice. A lot of people (me included) never had any surgery before and all the experience can be made much easier for the patient if they know when the surgery will happen and when they have to be ready for the pick up and stuff like that.
3. Please have someone available on the phone 24hours(or at least till late hours) for any kind of emergency regarding pick up times or any other questions regarding surgery day or surgery questions.
4. Room service people in Somerset Suanplu do not speak English, which makes it harder to order anything without special ingredient(without onions or no black pepper). They only ask "which number menu mam?" Thats not very nice for a 4star hotel as they are claiming to be.
5. Please consider adding Breakfast in Bed option (even for the extra money) at least for the first 2-3days in hotel as it's difficult to move after the surgery for some patients, especially if you still have drains with blood attached to your body. Also other guests definitely dont want to see your bloody drains during their breakfast.
6. I only found out that the Afternoon Tea is in the other place you need to walk to after I checked in to hotel. Again, please make it available for people on spot, in hotel we booked, not somewhere you need to walk.
7. Miscommunication between Destination Beauty (DB) personal and hospital staff. DB representative came to me in hospital and said I have to pack and check out at 2pm, hospital people came and said oh no you can go now (11am), when I packed to go, DB said you should take your medication first.I came back to my room and waited another hour for my medication, went downstairs but it was lunch so I had to wait until 2pm for mini-van to drive me to hotel. Basically I could have slept few hours instead as I was still in pain and all I wanted was to rest and not to go back and forth because people cannot communicate between departments.
FEW WORDS ABOUT HOSPITAL
It is just great. The staff, the rooms, the cleanliness - all the awesome. I was scared of after anesthesia recovery, that I would be sick or nauseous or trembling, but the nurses in surgery department they did everything to make me feel good. They put hot air fan under my blanket right after I woke up so I dont feel cold. They gave me painkillers and stayed with me all the time I was in a recovery room. Checked on how I feel, answered my (still gibberish) questions. Nurses in my ward were great as well. They checked on me every few hours, they always came fast when I pressed the button and fixed all issues I had. Mama-nurse is the best caring nurse I ever had in my life! She truly cares about you, she is very gentle and compassionate. Food is amazing, I heard some people complain, I dont know why, because it is actually just great! I took lots of snacks with me to the hospital, but I didnt need any of them!
Few things to improve:
1. Most nurses speak poor English. Its fine, but when they asked me questions during registration like "do you have allergy to this or diabetes or hight blood pressure" or some other diseases, they were not able to say some in English, and then just say ok its fine, and put "no" . What if I really had that condition they were not able to translate? This stuff are important, they have to be able to translate important things.
2. They gave me the contract to sign and didnt give me any copy and didnt let to take pictures. I assume that was the contract between patient and a hospital, saying that I allow to do the surgery and other things. But it looks shady that they dont want to provide a copy to a patient as well. And when I asked to give me 5 minutes to read it what I am signing, the lady said "Ok just dont take pictures". I was not gonna to, but that sounded suspicious.
3. When they prepare you on operation table, they dont tell you when they start giving you anesthesia. I never had anesthesia given before and I was very nervous about it but I heard they need to tell you like to start counting or something. Instead they gave me a mask which was not working for some time and after that they gave me VERY painful injection. I dont know what was that, but maybe they should warn you about the process. How the anesthesia will be delivered with painful injection, or mask, or anything else.
4. I didnt like the "visiting nurse in hotel". I dont know her name, but she was always the same. She didnt care much about anything you say, at least it was my impression.
DOCTOR KASEMSAK
I am very happy with my doctor overall, I am glad he was assigned to me. I was worried a bit because I have never seen him and he was not my first choice initially. But I will definitely recommend him to my friends as he is very caring, understanding and I felt in a good hands with him. He didnt try to sell me more procedures or to push me to go for implants (which will cost more). Instead, he insisted I go without implants and if I dont care about size he said I had enough tissue to have firm nice breasts without them. When I told him I am interested also in an arm lift he said I am still young to have scars and to think about it again when I am older. I really felt he cared about his patient. He came the next day to check on me which was nice. He showed me the picture he took after he was done on the operation table, which was superb.
What to improve:
1. Would be nice if the doctor tell you before the surgery about urine cateter. There are some people who dont know what is that, and at least to mention that he is going to do it to you would be great.
2. The last consultation was too quick. He came in for 30 seconds and said ok all is good and left. He didnt explain what to do after, how to take care of your breasts, what is normal and what is not, things like that. So after I got dressed I had to go find him again and ask all questions I had and he answered them well. But there are some aspects I might not know, which I didnt mention to him, and he didnt tell me as well. So I felt that information given by the doctor during final appointment was not enough. Doctor might assume that we patients know everything because it seems obvious to him, but for a lot of us this is the first surgery and he has to make sure we leave fully informed about complications, possible reactions and any issues we might experience during the healing process. At least the nurse can do it instead. But someone definitely should.
I will definitely recommend this doctor and this hospital but these small things will really make a difference in terms of general satisfaction with the doctor, service of Destination Beauty and the Hospital itself.
Provider Review