Extremely happy - they look amazing

Having high risk for breast cancer I decided to do an elective mastectomy and hence, reconstructive surgery. Dr. Ng made me feel comfortable from the first office visit, through the surgery day, to the follow up visit after the surgery. Never once was I worried or confused about anything. She fully explained the surgery and recovery process.

Her office staff submitted claims to insurance. Although the claims were denied, the staff and Dr. Ng tried their best to get them covered. In the end, the insurance didn't cover the "cosmetic part" (the reconstruction part,ie: Dr. Ng's part), BUT Dr. Ng worked with my breast surgeon to move the mastectomy / reconstructive surgery from a hospital setting that cost $70K+ to the outpatient surgery center which saved me 80%. She even had to buy new equipment to make this happen.

My second surgery to remove the expanders and add final implants was smooth and quick, plus they look amazing - Dr. Ng is so very talented. She understood that I didn't want to have huge or little implants and worked with me to find the right size for my frame and mind! I am extremely happy!

Finally, her compassion was invaluable throughout this journey, especially on surgery days! Her explanation of what to expect was reassuring and pragmatic. I will be going back to Dr. Ng in the near future for other (more fun) procedures.