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Worst Experience in my Lifetime!
WORST EXPERIENCE EVER! And, I am going to make sure EVERYONE KNOWS! I am a 50 years old REGISTERED NURSE in Naples, FL for over 20 years(I know and interact with a lot of people)! And, As I mentioned I will make sure everyone knows. I will write this review in English and Spanish. Dejenme decirles! Not to forget to mention that it will be posted heavily on social media and as many BUSINESS REVIEWS SITES.
First of all, ELIANYS LEZCANO was the person that was coordinating my surgery. She was very nice when it came to TAKE MY MONEY$$$ for the surgery, But, after the clinic cancelled my surgery... she NEVER RETURNED MY CALLS. (RED FLAG!!!!)
But, here goes my ETHICAL DILEMMA with this clinic:
I take Adderall for ADHD prescribed for years. I notified the clinic I take that medication prior to my first consultation with DR. ZAYAS. The experience of that first visit was TERRIBLE! But, terrible! The WORST experience I ever had from a clinic IN MY LIFETIME. My appointment was scheduled for 9am and they didnt see me until after 3pm after driving almost 3 hrs. The STAFF was OVERLY RUDE and UNPROFESSIONAL. Around 25 woman waiting OUTSIDE in the HEAT. No appologies by the staff, no chairs, no water. Two patients came back with SURGERY COMPLICATIONS and the staff didnt show a sign of sympathy or compassion. They were told they needed to wait hrs to be seen(RED FLAG!!!!!). I felt like I was standing somewhere to get something for free or for stamps.
While I was in the room with Dr. Zayas (which by the way only spends 5 minutes with each patient), the anesthesiologists came in and told me they needed my Dr. to write a letter explaining that the Adderall I take was in a small dose and it wouldn’t constitute any harm while in surgery. I also explained I take Wellbutrin and the anesthesiologists told me: “That medicine does not exists anymore.” And, I said to myself: “ This ANESTHESIOLOGISTS DOESNT KNOW WHAT HE IS TALKING ABOUT.” (RED FLAG!!!!)
More about the day of my consultation... ELIANYS(unprofessional coordinator) called me and told me to go see MIRKYS to touch-up prior to surgery. She asked me if I had all labs and medical pre-reqs done. I told her I had all done at my primary physician’s office, with the exception of the ekg, and two other labs. She jumped and said: “ Get them done here its included with the price of the surgery.” I said: “ I have been waiting here all day and have to drive back 3 hrs to Naples. She said: “Dont worry about it- I’ll make sure they see you right away.”
One day later, I received a call from the clinic to inform me the anesthesiologists decided not to do the surgery because it thought my medications will interact with the procedure. I said: “Ok, I just need my MONEY refunded in full as soon as possible.” The refund deparment called me(very rude as well) to tell me that the refund will take 30-60 days and also they will charge me $200 for the labs and the EKG done in the clinic. I explained I already had those procedures left already booked at my primary dr and covered by my medical insurance and did them in the clinic only because MIRKYS INSISTED to get them done in the clinic. I also, said:”I didn’t cancel the surgery- The clinic cancelled the procedure.”
I understand, a clinic or dr have the right to accept or deny a patient- BUT IN MY CIRCUMSTANCE, if they were ethical they will refund my money as soon as possible. I work really hard in the hospital as an ONCOLOGY NURSE with cancer patients and no business should really PLAY WITH MY MONEY or YOUR MONEY !!!!!!!
“MY BEAUTIFUL PEOPLE: OPEN UP YOURS EYES BEFORE YOU DECIDE IN WHAT HANDS YOU PUT YOUR BEAUTIFUL BODY AND MONEY.”
Sincerely, Evelyn Stevens
P.S. I told my dr what the clinic decided to do and my dr said that the prescribed med I take is not a contraindication for the surgery(if is not abused). I am paying more than double the price for the same surgery in Naples. I know that things happen for a reason and sometimes:” Lo barato sale mas caro.”
I deserve the best and not a GHETTO clinic in Miami.”
First of all, ELIANYS LEZCANO was the person that was coordinating my surgery. She was very nice when it came to TAKE MY MONEY$$$ for the surgery, But, after the clinic cancelled my surgery... she NEVER RETURNED MY CALLS. (RED FLAG!!!!)
But, here goes my ETHICAL DILEMMA with this clinic:
I take Adderall for ADHD prescribed for years. I notified the clinic I take that medication prior to my first consultation with DR. ZAYAS. The experience of that first visit was TERRIBLE! But, terrible! The WORST experience I ever had from a clinic IN MY LIFETIME. My appointment was scheduled for 9am and they didnt see me until after 3pm after driving almost 3 hrs. The STAFF was OVERLY RUDE and UNPROFESSIONAL. Around 25 woman waiting OUTSIDE in the HEAT. No appologies by the staff, no chairs, no water. Two patients came back with SURGERY COMPLICATIONS and the staff didnt show a sign of sympathy or compassion. They were told they needed to wait hrs to be seen(RED FLAG!!!!!). I felt like I was standing somewhere to get something for free or for stamps.
While I was in the room with Dr. Zayas (which by the way only spends 5 minutes with each patient), the anesthesiologists came in and told me they needed my Dr. to write a letter explaining that the Adderall I take was in a small dose and it wouldn’t constitute any harm while in surgery. I also explained I take Wellbutrin and the anesthesiologists told me: “That medicine does not exists anymore.” And, I said to myself: “ This ANESTHESIOLOGISTS DOESNT KNOW WHAT HE IS TALKING ABOUT.” (RED FLAG!!!!)
More about the day of my consultation... ELIANYS(unprofessional coordinator) called me and told me to go see MIRKYS to touch-up prior to surgery. She asked me if I had all labs and medical pre-reqs done. I told her I had all done at my primary physician’s office, with the exception of the ekg, and two other labs. She jumped and said: “ Get them done here its included with the price of the surgery.” I said: “ I have been waiting here all day and have to drive back 3 hrs to Naples. She said: “Dont worry about it- I’ll make sure they see you right away.”
One day later, I received a call from the clinic to inform me the anesthesiologists decided not to do the surgery because it thought my medications will interact with the procedure. I said: “Ok, I just need my MONEY refunded in full as soon as possible.” The refund deparment called me(very rude as well) to tell me that the refund will take 30-60 days and also they will charge me $200 for the labs and the EKG done in the clinic. I explained I already had those procedures left already booked at my primary dr and covered by my medical insurance and did them in the clinic only because MIRKYS INSISTED to get them done in the clinic. I also, said:”I didn’t cancel the surgery- The clinic cancelled the procedure.”
I understand, a clinic or dr have the right to accept or deny a patient- BUT IN MY CIRCUMSTANCE, if they were ethical they will refund my money as soon as possible. I work really hard in the hospital as an ONCOLOGY NURSE with cancer patients and no business should really PLAY WITH MY MONEY or YOUR MONEY !!!!!!!
“MY BEAUTIFUL PEOPLE: OPEN UP YOURS EYES BEFORE YOU DECIDE IN WHAT HANDS YOU PUT YOUR BEAUTIFUL BODY AND MONEY.”
Sincerely, Evelyn Stevens
P.S. I told my dr what the clinic decided to do and my dr said that the prescribed med I take is not a contraindication for the surgery(if is not abused). I am paying more than double the price for the same surgery in Naples. I know that things happen for a reason and sometimes:” Lo barato sale mas caro.”
I deserve the best and not a GHETTO clinic in Miami.”
Provider Review
