Dr Heck and his staff were professional and friendly

Wonderful experience. Dr Heck and his staff were professional and friendly. They treated me with kindness and respect. They listened to my concerns and answered questions in a timely manner. They were available by phone and email. They were about to get me in for extra appointment prior to my scheduled procedure date to answer additional questions and ensure that my procedure was exactly the way I wanted it I highly recommend Dr Heck and CAPS. My treatment plan was specific to meet my personal needs I felt that my needs were important to staff and they wanted to make sure I had all my needs met. The aftercare was impressive and I was given a goodie bag with sample products and a gift card The office is located in a nice location with shopping, dining and workout facilities close by. My husband was able to get a workout in while I had surgery since we live more than an hour away. The estimated time for the surgery and recovery was accurate and no issues during surgery I was informed on what to expect after surgery and instructions were reviewed with me several times and I also had written instructions.