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DO NOT BOOK COMFORTZONE ISTANBUL. Please Be Careful!! The Clinic RUINS LIVES !!
I am completely horrified and scarred by my experience at ComfortZone.
Guys, DO NOT, under any circumstance, have surgery with them. Believe the reviews! Don’t be silly and negligent like me and disregard them.
They do not care about your welfare at all.
They use celebrities as a pawn to draw you in, but show few “real life”, real and REALISTIC depictions of their work.
Every ComfortZone patient that I have ever spoken to is riddled with regret.
This is my story:
I was booked in for surgery, the money was snatched and it was down hill from there.
I had arrived at the “Luxury Villa” which was dark, small and not clean. I felt immediately uncomfortable. It felt like a hostel. Everyone in there was miserable! I spoke to the girls and we were all in awe of how different it looked from the images online? Completely different.
I was thrown in a room alone and that was it. Then, I was asked to come upstairs, where payment was snatched.
I said to the manager (Helen) that I felt really uncomfortable and alone and if I could stay in a hotel? When I said the Villa looked a little different, she laughed.
She actually encouraged me to stay in a hotel.
So I did.
I expressed that I had anxiety about transfers, particularly after surgery, given I am alone in a foreign country. My biggest fear, being stranded after a painful surgery.
She said to me that I did not need to worry, that transfers she would arrange.
She said to me that the driver would drop me off to my surgery, then pick me up and take me to my hotel. I felt at ease.
Morning of my surgery:
The driver picked me up and he was lovely.
But after my surgery, the nightmare began.
I had just had a breast augmentation.
I have never, not in 30 years, experienced such excruciating pain. Best way to describe it, would be a very sore and pulling sensation. I have never experienced pain like that.
I said to my beautiful nurse, who did not speak much English, if my driver was here. She said no. I sat there and waited in pain.
I asked again about an hour later, is my driver here? She said no, again.
I contacted Helen asking where my driver was?
No reply. I kept messaging, repetitively. Calling, sending messages via every social media platform. I was desperately in pain, I just wanted my painkillers and to sleep.
3 hours later, she answered in an angered way; and her response, “go get a taxi”. I just paused for a minute. “You chose to stay in a hotel, arrange your own transport” she said. I am quite scared of confrontation, so I just started crying.
I would never have the heart to say that to someone, especially not after surgery.
I began to get really scared. I made my way downstairs, holding on to any railing or surface I could hold onto, so I did not collapse.
I felt so weak. I went to the front desk and asked reception if there were any taxis, she waved her hand in my face and looked shocked. She said sit, sit quickly. I think I must have looked like I was in a considerable amount of pain.
But I could not sit, the seat was too low. If I sat, I would not be able to get up. So I stood.
A different nurse approached me and said, “there are no taxis”, “taxis are very hard to get in this area”. Imagine how I was feeling. I reached out to Helen again, numerous times. No reply. Though she was active, posting stories on Instagram.
I just started sweating profusely. The nurses came downstairs and sat me on the armrest of a wheelchair. I had some beautiful locals hugging me, offering me tea, it was so sweet.
ComfortZone completely abandoned me.
I was abandoned by a renowned clinic.
Hours later, she responded to my trail of messages saying, “sorry our driver is busy now picking up international travellers, find your own way”. 10 minutes after that, I see the driver at the hospital transporting patients? I sent her a picture and she failed to rely again. She lied to me.
I was sat there for hours for a taxi. I asked to go back to my bed, but it had been taken.
I was finally able to find a taxi.
The roads and surfaces in Turkey are not like Australia..there are hills, side streets and bumps every few metres. I pleaded with the taxi driver to slow down. But in all fairness, I think he saw that I was in pain and tried to rush.
The taxi driver held my hand and walked me into my hotel. The hotel staff (Ramada Hotel, Istanbul) rushed to me and started comforting me. They were so amazing.
I called my mum and she just started sobbing.
I wish I hadn’t called her, I feel so guilty now.
I was handed all of these medications at ComfortZone and did not know what to take.
I remember the nurse saying to me, “do not take the medications ComfortZone have prescribed” and handed me other ones, but I had mixed them. How alarming that the nurse told me not to take their medications!!
I called ComfortZone again because I was confused, no reply again.
Do you know the most remarkable thing, they did not even ask me if I was okay? If I reached the hotel safely? Not even a slight apology, nothing.
God forbid if something had happened to me, who would I have called?
After all of that money, not a simple “are you okay?”. How could you be so careless?
Also my results, not at all pleased.
I understand why people complain.
Please do not use ComfortZone guys, please do your research and please be safe!!
Guys, DO NOT, under any circumstance, have surgery with them. Believe the reviews! Don’t be silly and negligent like me and disregard them.
They do not care about your welfare at all.
They use celebrities as a pawn to draw you in, but show few “real life”, real and REALISTIC depictions of their work.
Every ComfortZone patient that I have ever spoken to is riddled with regret.
This is my story:
I was booked in for surgery, the money was snatched and it was down hill from there.
I had arrived at the “Luxury Villa” which was dark, small and not clean. I felt immediately uncomfortable. It felt like a hostel. Everyone in there was miserable! I spoke to the girls and we were all in awe of how different it looked from the images online? Completely different.
I was thrown in a room alone and that was it. Then, I was asked to come upstairs, where payment was snatched.
I said to the manager (Helen) that I felt really uncomfortable and alone and if I could stay in a hotel? When I said the Villa looked a little different, she laughed.
She actually encouraged me to stay in a hotel.
So I did.
I expressed that I had anxiety about transfers, particularly after surgery, given I am alone in a foreign country. My biggest fear, being stranded after a painful surgery.
She said to me that I did not need to worry, that transfers she would arrange.
She said to me that the driver would drop me off to my surgery, then pick me up and take me to my hotel. I felt at ease.
Morning of my surgery:
The driver picked me up and he was lovely.
But after my surgery, the nightmare began.
I had just had a breast augmentation.
I have never, not in 30 years, experienced such excruciating pain. Best way to describe it, would be a very sore and pulling sensation. I have never experienced pain like that.
I said to my beautiful nurse, who did not speak much English, if my driver was here. She said no. I sat there and waited in pain.
I asked again about an hour later, is my driver here? She said no, again.
I contacted Helen asking where my driver was?
No reply. I kept messaging, repetitively. Calling, sending messages via every social media platform. I was desperately in pain, I just wanted my painkillers and to sleep.
3 hours later, she answered in an angered way; and her response, “go get a taxi”. I just paused for a minute. “You chose to stay in a hotel, arrange your own transport” she said. I am quite scared of confrontation, so I just started crying.
I would never have the heart to say that to someone, especially not after surgery.
I began to get really scared. I made my way downstairs, holding on to any railing or surface I could hold onto, so I did not collapse.
I felt so weak. I went to the front desk and asked reception if there were any taxis, she waved her hand in my face and looked shocked. She said sit, sit quickly. I think I must have looked like I was in a considerable amount of pain.
But I could not sit, the seat was too low. If I sat, I would not be able to get up. So I stood.
A different nurse approached me and said, “there are no taxis”, “taxis are very hard to get in this area”. Imagine how I was feeling. I reached out to Helen again, numerous times. No reply. Though she was active, posting stories on Instagram.
I just started sweating profusely. The nurses came downstairs and sat me on the armrest of a wheelchair. I had some beautiful locals hugging me, offering me tea, it was so sweet.
ComfortZone completely abandoned me.
I was abandoned by a renowned clinic.
Hours later, she responded to my trail of messages saying, “sorry our driver is busy now picking up international travellers, find your own way”. 10 minutes after that, I see the driver at the hospital transporting patients? I sent her a picture and she failed to rely again. She lied to me.
I was sat there for hours for a taxi. I asked to go back to my bed, but it had been taken.
I was finally able to find a taxi.
The roads and surfaces in Turkey are not like Australia..there are hills, side streets and bumps every few metres. I pleaded with the taxi driver to slow down. But in all fairness, I think he saw that I was in pain and tried to rush.
The taxi driver held my hand and walked me into my hotel. The hotel staff (Ramada Hotel, Istanbul) rushed to me and started comforting me. They were so amazing.
I called my mum and she just started sobbing.
I wish I hadn’t called her, I feel so guilty now.
I was handed all of these medications at ComfortZone and did not know what to take.
I remember the nurse saying to me, “do not take the medications ComfortZone have prescribed” and handed me other ones, but I had mixed them. How alarming that the nurse told me not to take their medications!!
I called ComfortZone again because I was confused, no reply again.
Do you know the most remarkable thing, they did not even ask me if I was okay? If I reached the hotel safely? Not even a slight apology, nothing.
God forbid if something had happened to me, who would I have called?
After all of that money, not a simple “are you okay?”. How could you be so careless?
Also my results, not at all pleased.
I understand why people complain.
Please do not use ComfortZone guys, please do your research and please be safe!!
Provider Review
ComfortZone Istanbul