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Pay Top Dollar Get Mediocre Results

ORIGINAL POST

Pay Top Dollar Get Mediocre Results

Over promised and underdelivered amd charged top dollar for a shoddy experience from start to finish. Overall atmosphere: obsession with age and treats you accordingly . The surgery coordinator Vivian (sales) called me over 15x in an hour, luckily my phone was off; wish I’d seen it before it committed to the surgery with Dr. Buford who did a mediocre job but shared exceptional prices in. Vivian says anything to get the sale and charged me an outrageous amount, which was confirmed during my pre op by the older woman making a remark about the price . Vivian sold me on a fake procedure 360 Renuvion, which didn’t happen but I was charged anyway. A obsession with money is in everything they say and do. During my pre op intake, procedure the older office manager (Dr. Buford couldn’t bother with an RN to go over medical questions with me), she kept making comments about age, my age even though she was clearly older than me. The surgery wasn’t at a private surgery center, which for those prices you’d expect; but you are in a surgery center with other with other people with injuries and it does not specialize in cosmetic surgery which you really want. Overall, you’d better be under 30; gorgeous, with unlimited money for you to get any kind of decent treatment, otherwise De. Buford could care less about you or what your outcome is, and just goes through the motions. This place used to have a great reputation, but has really gone downhill no doubt in part due to the heavy sales pitch the patient coordinator, Vivian bombards you with and that trickles on into the vibe of the office.

jellen123's provider

Gregory A. Buford, MD, FACS

Gregory A. Buford, MD, FACS

Board Certified Plastic Surgeon

4.5 | 99 Reviews
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Gregory A. Buford, MD, FACS
Response from Dr. Buford:
We are sorry to hear that you were not pleased with your outcome but appreciate your candid feedback. As our positive reviews reflect, your experience was fortunately not the norm although we don't want anyone to not be happy with either their surgical result or their experience. We would be happy to personally discuss your concerns. Please reach out at your convenience. Thanks!

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