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Breast Augmentation with Dr.Courtney El-Zokm
During my pre op visit all the size implants i wanted to try on they didn't have. Only 4 sizes were available in office. A girl named Isis told me I could pick 4 sizes & try on day of surgery and pay $250 if I wanted any more sizes so I pick my sizes I want them to order so I can try on the day of surgery and we finish my pre op and she tells me I don't need a covid test, and she will send in my meds with 10 7.5 norcos and I said "10? That's all?" And she says oh that's just for immediate pain relief if you need more all you have to do is call and we will have it sent directly to your pharmacy asap" Then two days prior to surgery the surgical center calls me to get info from me and tells me I need a covid test and when I explained to them my dr said I didn't need one they told me I do and they don't know why he would say that. So I call my dr and can't get a appointment, I call a lot of other places and no one has a opening on such short notice, finally I find a clinic who will do it that day for me for a whopping $300. I'm irritated because I could have went to my pcp and used my insurance had dr Courtney and his team and the correct information. I blow that off and get the test and drive 5 hours to Houston for my surgery which was supposed to start at 6:30am. BUT Dr.Courtney had to stop by Starbucks and spent time hanging out and laughing with a group of nurses so he didn't come speak with me until after 7:30am and he walks in and is ready to start writing on me so he can get me back for surgery immediately and I asked him what about the implants I ordered? He says what are you talking about? I explained to him what Isis said and how I ordered implants to try on day of surgery because they didn't have the sizes I wanted and he says I don't know why she would say that because we've never done anything like that before. (I sent him wish pics and asked him if the size 535cc would give me that and he said yes) 535cc was the biggest he said I could go. So I ask him what size he planned on using then and he said 440 in my left and 470cc in my right and that would give me the big, augmented look I want from my wish pics. So I agree and get ready for surgery. It's important to note two weeks prior to this I was admitted into the ER for kidney stones in my right kidney and infection in my left kidney and was on pain medication for those two weeks and up until surgery so when I spoke with the anesthesiologist told me due to the pain medication he would have to use more anesthesia and fentanyl for my surgery and asked if I had any pain meds left over(oxy) and I told him no but I had (10) 7.5mg norco from Dr.Courtney for after my surgery and he told me I would need something stronger and more of a quantity because I've been on stronger pain meds in the hospital that the norcos wouldn't help my pain so he told me to talk to my dr after my surgery to make sure he sends it in. I have my surgery and wake up in excruciating pain, my left hand had a busted vein and the pain from my augmentation was horrible! I've had multiple surgeries, broken bones and had 3 natural births and the pain I felt in that moment beat all those. A hour after surgery they wake me up, get me dressed and call my husband to pull up to the front to get me all while I'm screaming in pain, they give me pain meds in my iv and take me out to my husband. We drive to our hotel since our house in 5 hours away and I fell asleep for awhile and woke up crying and screaming in pain, I did this for over a hour straight then my husband called my dr and said I was in excruciating pain and the pain meds weren't helping and told him he thinks I needed to take more then one every 4-6 hours and Isis told my husband "She doesn't need more then one 7.5 norco every 4-6 hours. I had two breast augmentations and I didn't take any pain medication, she'll be fine. This is normal." So my husband does his best to take care of me all night long and it was awful so I called my pcp and she told me to take 3-4 of those every 4-6 due to my tolerance and that helped take the edge off but since my body had built up a tolerance it didn't help like it was supposed to. The next day we had to drive home so I called my Dr to tell him I needed him to send in more pain meds to my pharmacy by my house because I would have to take enough to keep me okay while driving home and for the rest of my healing but I couldn't get anyone on the phone. So I started texting the "24 hour medical teams number" and isis texts me back "You mean to tell me you've taken 10 norco within a 24hr period?" I text back saying "No, I still have some left, but like I said I have needed to take multiple at a time and I need more then 10 for a week of healing at least." She texts back telling me that's what they prescribe everyone for their whole time healing so I call the office trying to get in touch with my Dr and FINALLY I do and he tells me that he doesn't like to prescribe pain medication "like that" and he usually only gives painkillers for the first day because his patients are usually healed and going back to work by day 4-5. Now during the year I was shopping around for surgeons I made sure to to find one who prescribed pain medication and wasn't one of those male doctors who would rather make a woman suffer because he didn't feel like she needed it. Only the male drs I had consults with had issues with giving women pain medication while the women drs said they make sure all their patients pain is managed properly especially during the first week. After I have to basically beg and argue with him he sends on 10 more 7.5 norcos and I head home. Two days later my left breast is very hard and is a lot more pain then my left so I wanted to call my dr to make sure that's normal and talk with him about it but instead I call and text for an entire 24 hours with NOTHING. Then I get a text from isis saying to send her a picture and she will let me know if it's normal and I tell her I would send her a picture but I needed my dr to call me but I don't get a reply to that, just a text of her saying it's all normal. I wake up the next day hurting even worse so I call the office 3 times over a hour span and get no answer, then I start texting and get told he's busy with other patients but will call me later. 5:30pm arrives and still nothing so I call the office again and she tells me the dr will get in touch when he can, and yep you guess it no call or text that night. So I wake up the next day call the office again and the same girl "Christian" answers and tells me dr Courtney is in surgery all day but will call in between cases when he can. So I wanted until 4pm and call back and Christian gets very rude with me and tells me "Dr.Courtney is busy with his other patients, I've told you multiple times he will call you when he has time for you but right now he's in surgery and he's not in the office." I'm very agitated at this point because it's been days that I've been in pain, worried about my breasts that I've just had surgery on and now I've ran out of pain meds.
The next day it's the same song and dance, cat get in touch with him, isis and Christian are rude to me or just ignore me and don't answer the office phone or the texts I send. I finally around 4:30pm get a call from a nurse named Elsa and I explain to her what's going on and she tells me everything I'm going through is normal and she will send in more pain medication. Im in multiple BA groups on fb and I have talked to many women and made multiple posts and I feel like something isn't right, with my dr telling me I should be healed by this time but my pain keeps getting worse I feel like something is wrong but I can't get him on the phone, and Im starting to get angry but she assures me he will call me when he gets out of surgery so I wait. Around 6:30pm I text again asking if I'm going to get a call from my dr or not and isis texts me back saying he called me but kept getting my voicemail, I send her a screen shot that he never called me and tell her not to worry about it. I'm tired of going through this and I've been trying for 5 days to get in touch with my doctor now. I end up getting a call from him around 8:30pm and he tells me it's all normal, to start massaging them, and I should be fine and to call him back Friday to check in with him. Well today is Friday and guess what? I've called and texted and nothing. No answer. And my breast is getting bigger, hurting so bad and I'm out of pain medication and can't get in touch with him. & I'm upset because I know the size implants HE CHOSE won't get me nowhere near the size i want.
The next day it's the same song and dance, cat get in touch with him, isis and Christian are rude to me or just ignore me and don't answer the office phone or the texts I send. I finally around 4:30pm get a call from a nurse named Elsa and I explain to her what's going on and she tells me everything I'm going through is normal and she will send in more pain medication. Im in multiple BA groups on fb and I have talked to many women and made multiple posts and I feel like something isn't right, with my dr telling me I should be healed by this time but my pain keeps getting worse I feel like something is wrong but I can't get him on the phone, and Im starting to get angry but she assures me he will call me when he gets out of surgery so I wait. Around 6:30pm I text again asking if I'm going to get a call from my dr or not and isis texts me back saying he called me but kept getting my voicemail, I send her a screen shot that he never called me and tell her not to worry about it. I'm tired of going through this and I've been trying for 5 days to get in touch with my doctor now. I end up getting a call from him around 8:30pm and he tells me it's all normal, to start massaging them, and I should be fine and to call him back Friday to check in with him. Well today is Friday and guess what? I've called and texted and nothing. No answer. And my breast is getting bigger, hurting so bad and I'm out of pain medication and can't get in touch with him. & I'm upset because I know the size implants HE CHOSE won't get me nowhere near the size i want.
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