Treatment Provider

Paul W. Papillion, MD
Board Certified Plastic Surgeon
Call Doctor
Call Doctor
Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

Traumatic Experience

In 2017 at 22 years old I got my breast done by Dr. Papillion. I am just getting the courage to tell my story. I came to see him all way from Mississippi and he was trying to convince me to get bigger breast than I was comfortable with. I didn’t allow this and told him what I felt would look best on me and what I was the comfortable in around my family. Remember, I am just 22. After the surgery at 8 weeks, I had worn the straps religiously and followed all post operative protocol. My left breast was not healing correctly. I had a capsular Contracture. I called the office and they told me everything would have to be out of pocket to fix this. I asked them how I could fix it and they said it would have to be in their office without anesthesia, and I would have to sign a waiver. Fast forward to me coming into their office and signing the waiver. I lay down in a room, the nurse held my hand. I was awake without anesthesia only a dose of Valium. He numbed the area and started the procedure. This is where things take a dramatic turn. As he is doing the procedure I start having uncontrollable shakes. And the nurse started vocalizing that I was expressing myself in my hands. I was visibly convulsing. He got extremely irritated and very impatient with me and did not show any type of concern (more anger and discontent). He then says something along the lines of “I can’t deal with this” (something I’ll never forget) and he stormed out of the room. I was terrified. The nurse told me “don’t worry, he will come back.”She was very sweet and caring. She leaves the room and I’m alone, to I guess convince him to come back. He comes back and she holds my hand and says we are going to start again. (As he reaches over and starts the procedure HE DID NOT SAY A WORD TO ME after re-entering the room) he finishes the procedure and didn’t say one word and walked out. And the nurse came over and put a bandage on and asked me how I was going to get home. All in all this man’s bedside manner was DEPLORABLE. I hope after all these years he’s figured out how to be a better doctor and be more connected to his patients.

Paul W. Papillion, MD
Paul W. Papillion, MD
22 Aug 2024

I am so sorry that you had that experience. I wish you would have told me 7 years ago. The thought of any unhappy patient is something that I take very seriously. To be honest, I can’t remember the details of your experience, but clearly it was significant enough for your decided to write a negative review 7 years later. I know there is nothing that I can do to change your experience, but I want you to know that I am sorry. Again, I don’t remember the details of your procedure, and can’t speak to it, but I don’t do capsular contracture work under local. Patients who “convulse” are having a seizure and don’t remember specific details of that event. Anyone having a seizure is a medical emergency and would have warranted canceling the procedure. Valium is a sedative and can make people feel, think, and remember things differently than they actually occur. Can I be inpatient, yes absolutely. Regardless of everything, you walked away not feeling that you got the best care and I am truly sorry for that. I wish you have reached out sooner. I am happy to talk to in person anytime. And yes, good people grow and learn from their mistakes, and people do have bad days. I know that I am not the most patient person in the world, but I certainly do want the very best for all of my patients when it comes to outcomes and their experience. So thank you very much for providing me with this feedback. Sincerely, Paul Papillion.


Provider Review

Board Certified Plastic Surgeon
8115 Isabella Ln., Brentwood, Tennessee
Call Doctor
Call Doctor
Overall rating

Paul W. Papillion, MD
Paul W. Papillion, MD
22 Aug 2024

I am so sorry that you had that experience. I wish you would have told me 7 years ago. The thought of any unhappy patient is something that I take very seriously. To be honest, I can’t remember the details of your experience, but clearly it was significant enough for your decided to write a negative review 7 years later. I know there is nothing that I can do to change your experience, but I want you to know that I am sorry. Again, I don’t remember the details of your procedure, and can’t speak to it, but I don’t do capsular contracture work under local. Patients who “convulse” are having a seizure and don’t remember specific details of that event. Anyone having a seizure is a medical emergency and would have warranted canceling the procedure. Valium is a sedative and can make people feel, think, and remember things differently than they actually occur. Can I be inpatient, yes absolutely. Regardless of everything, you walked away not feeling that you got the best care and I am truly sorry for that. I wish you have reached out sooner. I am happy to talk to in person anytime. And yes, good people grow and learn from their mistakes, and people do have bad days. I know that I am not the most patient person in the world, but I certainly do want the very best for all of my patients when it comes to outcomes and their experience. So thank you very much for providing me with this feedback. Sincerely, Paul Papillion.