Had little concern about the patient experience

My experience was fine, I'm very happy with the results, however, I wish I had chosen a female surgeon because I didn't love Dr. Gillespie's bedside manner.

After the initial consultation and submitting my deposit, it seemed he had little concern about the patient experience. I was very anxious for my surgery and he showed up an hour late with Starbucks and was on the phone talking about golf which felt a bit unprofessional.

I understand doctors come from other hospitals, but he was also an hour late for my post op follow up, in which he spent maybe 5 minutes with me and then rushed out to eat his lunch. I was told I would be contacted for another follow up that never happened.

On a positive note, the patient coordinator was the best, extremely kind, helpful and supportive throughout the entire experience. She was always available for questions and displayed a much greater level of understanding and genuineness. Without her, I would have probably felt more negatively about my entire experience.