I have mixed feelings - care left me feeling unsafe

I have mixed feelings. The post op care & choice of Dr are equally important.
The day of my surgery I leave for 6am to get to hospital for my morning surgery..but it was delayed until 1:30pm due to an emergency, so the operation room needed to be used..I guess it’s not anyones fault but I was left waiting for ages alone.
Once I met Dr Ersin I felt like I was in safe hands. When I woke I was shaking uncontrollably & in alot of pain..which I knew was to be expected so that’s okay!..BUT what isn’t okay is I asked before when paying for all the extra service for care & nurses etc if they spoke English and was told yes..yet none of the nurses spoke English. This was really scary..I needed to communicate to them my feelings so they could help me but they couldn’t understand anything! When helping me out of bed I said gentle but they just yanked me out of the bed..everytime they left I asked for them to turn out lights as it was night time & I needed rest but they just always left them on..everytime I told them how much pain I was in they just stared back at me blankly..when you are in alot of pain and in a very vulnerable position it’s so important that care is superior but it was not..I felt forgotten about and almost an annoyance for asking such basic things! I could go on and on about the complete negligence. One of the nurses left my sheet off me and never came back..I was freezing and couldn’t put it back on me! This happened twice but the first time was the worst..when I looked for the button to get a nurse to put the sheet back on I couldn’t reach it was not close to my bed at all..I started shouting for help but no one heard me and I just started crying I felt so cold and helpless..no one ever came..I fell asleep shivering & crying. The next day Dr Ersin came in with his English speaking nurses and I explained my awful experience but I never got an apology.
When back at the hotel all the nurses didn’t speak English again this was scary when I was in a lot of pain..I paid so much money for this extra care and I never would have if I’d known it be like this.
My post op massage was great but I was also promised a post op check with Dr Ersin..all on the pdf plan I was sent but AGAIN another thing not kept! I never got a post op check with Dr Ersin! I was just told his nurse & masseuse had seen me so that was good adequate.
Ugh I just felt so let down by the care:( I travelled all the way to Turkey, payed premium price to feel safe because I had read such positive reviews but the care did not make me feel safe at all! It got to a point on the trip where I felt like giving up..I felt soo fed up of asking up on things that weren’t promised..and realised to just lower my expectations almost. I was really disappointed I didn’t get a check up with Dr Ersin I wanted that time and validation from him that everything looked good and I was safe to fly back because he is the Dr!
I do not like to complain about things but I feel I have to leave this review to tell people to avoid Clinic Wises care…they tarnished the small amount of positive time I did have with Dr Ersin.