Humiliating experience - they refused to take responsibility

I had an horrible humiliating experience at Contour Clinics in Brisbane. The first time I visited in August 2023 for a Botox treatment performed by Jessica. However, when I returned 11 weeks later, my concerns about the fading effects were not properly addressed. Jessica administered another standard dose of Botox without considering that my forehead was still partially frozen, which resulted in a droopy eyelid.
Upon seeking assistance at the clinic, I received poor treatment from Dr. Scott (the clinic's owner) and Jessica. They refused to take responsibility for my situation, showing no empathy. Their response was that I should wait for the effects to naturally wear off in a few weeks and that if I can’t accept potential side effects, I shouldn't have Botox treatments.
I paid approx $400 for a rejuvenated face, but now I find myself dealing with self-esteem issues and wishing for the treatment to fade quickly. This unprofessional approach has left me deeply disappointed, and I strongly advise others to avoid this clinic due to its poor customer service, management, and personnel. It's concerning to entrust your body to a place that doesn't prioritize your well-being or provide proper care during and after treatments.