Treatment Provider

Jeffrey H. Spiegel, MD
Board Certified Facial Plastic Surgeon
Call Doctor
Call Doctor
Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

HIs "fix" didn't work and he cut it too short

I specifically asked Dr. Spiegel prior to the lip lift if it could cause chin strain. He said no. Yet, I now have both chin strain and a gummy smilie.
When I went back to him he insulted me by saying prior to his work my upper lip was so long it was flapping all around. He gave me botox and said it would resolve the issue permanently. Well, it did not.
I've since gone to another doctor who said he cut it too short and other than coming back for botox every 3 months, there's nothing that can be done. He told me he's seen other Spiegel patients who also had too much taken off.

RECEIVED RESPONSE FROM DR. SPIEGEL'S OFFICE

I wanted to provide an update as to the responsiveness of Dr. Spiegel's office. On June 15th I heard from Dr. Spiegel's office stating they had seen my review on realself and apologized for not getting back to me. They had Dr. Spiegel reach out to me, but we didn't connect (my fault, not his) due to medical appointments my husband had. I changed my overall rating back up more as a result of them getting back with me. I've scheduled an appointment with Dr. Spiegel in a few weeks, but right now the botox is still pretty fresh in my chin, so I may need to reschedule since there isn't much to see right now.

6 months - Final update - NO RESPONSE TO CONCERNS EXPRESSED TO DR. SPIEGEL'S OFFICE

Hi everyone, this will be my final update.
I don't really notice any changes since my 3 month review. Everything is pretty much identical.
Still having the chin strain. I had a bit of botox put in and it helped a bit, but it still feels very uncomfortable to close my mouth. Plus, now I have to pay for Botox for the rest of my life?

On May 19th, I emailed Carol at his office. I wrote:
Hi Carole,
I decided to be patient and give my lip lift a total of 6 months to heal, but I’m still having chin strain. I’m very patient, and if Dr. Spiegel thinks it can take up to a year to heal, I can wait. Can you check with him and ask if it’s normal to still be experiencing it at 6 months?

Here's the response I received, also on May 19th:
Hi Michelle,
He will be in this afternoon and I will certainly ask him and then get back to you.
Carole

Well, today is June 2nd and I haven't heard a peep. Very disappointing. I've changed my overall score on Dr. S because of his lack of response. Clearly, I'll never receive a response, because even though I was assured multiple times by him I would not have chin strain, I do, and what can he say? I messed up? No, so I'll just be ignored.

My overall thoughts...Visually, my mouth is improved from where it was, but it's very uncomfortable to close my lips.
Would I do it again? If Dr. S had told me I could get chin strain, I would have made sure he was much more conservative in the length he took. I realize he gave me the 'optimal' length, but obviously it's not the optimal length for me.

For all those ladies who question if the doctor took off enough, trust me, it's enough. When it's too short, good luck closing your lips. You know how when you put on lipstick you rub your lips together to smear it? Well, you all know it, I used to know it, but I can no longer do it.

Provider Review

Board Certified Facial Plastic Surgeon
335 Boylston St., Newton, Massachusetts
Call Doctor
Call Doctor
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times