Consultation review: Lux Cosmetics Staff

Planned on having my surgery in Spring 2019 with Dr. Worrell at Lux Cosmetics in Miami, Florida. Initially staff was nice. Gave my deposit for BBL. Payed recovery home. Bought all supplies and OTC meds for aftercare. Deposit on my lymphatic massages in my area and want to book a flight and get the ball rolling with the medical clearance part.... But there is no support, no coordination and lack of communication with the staff at Lux Cosmetics. They hang up on my face, take messages, stating someone will return calls yet I havent heard from anyone. Not even a response from an email. Now I feel hesitant to go thru with this at Lux Cosmetics. Not because of the Doctor himself but because of the staff that he has working for him.