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Provider Review
Where to start. I got double eyelid revision surgery with Dr Lee about a year ago, and the results came out worse than before. In general the whole bedside manner of the doctor always seemed very rushed and quick. Now after this horrible experience, I've learned not to book a surgery with a doctor unless I was 100 percent positive. Before surgery she ASSURED ME she could fix the asymmetry in my eyelids(VERY CONFIDENT) and now after having surgery with her, -- At her follow up, she was defensive/dismissive and told me there is no way to fix her botched revision job. At my surgery follow up appointment she was so quick to say "NO" she can't fix her surgical mistake (the un-eveness). And began to point out things wrong with your my face anatomy --which were NOT brought up previous to booking the surgery with her. Like night and day- prior to booking versus post booking. I felt very much a bully mentality towards me from the doctor telling me that something a was just wrong with my face and that my left eye is "unfixable". Why didn't one address this prior to surgery? Then I would have NOT booked! Good medical practice would be to FIX what went wrong with your patient and move on. Period. Instead of DISMISSING your patients botched eye surgery and being defensive. I am not asking for much, I just want the stitch to be placed higher on my left eye so my eyelids can be even. I have asked other doctors since, telling me that my uneven eyelid IS FIXABLE and I should see if the doctor would fix the uneven results created at her hands. In summary: I AM VERY UNHAPPY and just sad/insecure at how my eyelids look now. I wished I never went through with this surgery. I also do NOT advise going to Dr Lee, due to her unsincere bedside manner, lack of follow up surgical care especially after a botched surgery. Only very keen to CHARGING the patient. I honestly would have just paid for this nightmare to not have happened. PS: I also have a HIDEOUS SCAR-- which by the way I was asked DURING surgery if I wanted a stitch in it or not. (My eyes are closed and and I'm in surgery, how would I know what needs to be stitched where for optimal results and less SCARRING? Well- there is now a huge dark scar on my UNEVEN eyelid I WOULD NOT get eyelid surgery with Dr Lee, unless you want 1) uneven eyelids 2) hideous scar 3) no post surgical correction
21 May 2018
When eyelid surgery has already been performed elsewhere by another surgeon and needs to be revised, surgery is performed for improvement not perfection. Afterwards, you were happy with the results and didn’t see the need to follow up. While I can’t control how your body heals or what was done in an previous operation by another surgeon, I always strive to do the best for our patients. Despite my best efforts, I’m sorry we were not able to satisfy your expectations.