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POSTED UNDER Revision Rhinoplasty REVIEWS

Wanting to Get my Nose Redone for the Better - Beverly Hills, CA

ORIGINAL POST

I got a rhinoplasty a few years ago in Thailand...

sheillabell3
$6,500
I got a rhinoplasty a few years ago in Thailand for a cheap price. However, the silicone seemed to be drooping down after 6 yrs. Therefore, I looked for a good doctor online and found Dr. Charles Lee's work in the US. Thinking his work was great and by checking his reviews, I went for it. I explained to him what I wanted and showed him some pics. He seemed to understand what I wanted. However, my new nose totally looked not what I wanted.

sheillabell3's provider

Charles S. Lee, MD, FACS

Charles S. Lee, MD, FACS

Board Certified Plastic Surgeon

4.6 | 152 Reviews
PROFILE

Replies (1)

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November 20, 2014
Thank you for your comments. We are sorry to read that you are disappointed with your results. Our goal is to provide 100% patient satisfaction. Thus, if our patients are disappointed, we are disappointed as well. Please accept our sincerest apologies if your experience at our practice did not meet your expectations. We rely on patient reviews in assessing our successes as a practice, as well as identifying potential areas for improvement. Typically, our nurses do a terrific job of providing assistance and compassionate care to patients immediately after a completed surgical procedure. In light of your comments, however, we are reviewing our post-surgery protocols to ensure the best possible care for our surgical patients. We want what is best for our patients - and that most certainly includes having enough time to recover from the effects of anesthesia immediately following surgery. Unfortunately, we are unable to identify you, as the profile name on this review does not correspond to any patient name in our database. As such, we invite you to contact our office at your convenience so we can address any remaining concern that you might have. We are happy to offer solutions to any potential problem. Whatever you decide, we wish you the best.