Treatment Provider
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updated stars
I dont know that ill finish the review in one...
Points to be highlighted:
? I had my original procedure & 2 revisions to correct the irregularities caused by Dr Brunos work. I originally asked to have the banana roll, including the area of the lateral thigh and inner thigh to be reduced by liposucyion and for the fat removed to be onjected back into my buttock area to fill in flat areas. INSTEAD... he left the bulges i requested be shaved down... and took fat from areas not discussed prior to surgery (is this even legal.!?) leaving severe dents to the top of both thighs and considerable irregularites throughout my inner and lateral thighs.
1st revision: dr bruno attempted to suction the "correct" areas this time using the fat to fill in all the dents created in the original procedure. Instead i was left with a bulging fat blob concentrated in an area BELOW the dent on the outside of my thigh which left the dent looking even more concaved than before... by this point i was having a nervous breakdown and completely isolated myself from family and friends out of shame. I looked degormed but i had no money and i kept thinking "he HAS to fix this... fix me" afterall hes a 5 star doctor right.?
IT ONLY GOT WORSE AFTER THE 2ND & THEN 3RD REVISION..... i have been devestated by this experience... i have no more money to go somewhere else... and if i didnt know better i would truely believe that this last revision was purposely sabotaged. Im not me... and i never asked for this dr bruno
? Dr Bruno "oversuctioned" the WRONG parts of my thighs leaving me with dents, a flap on the back of my right thigh and deformaties that cost me well over the original quotex price.
? His office staff refuses to return my calls and have yet to provide me with my pictures that i requested on 5 different occasions So that i may have his mess corrected. When i asked for my file, his financial consultant Gina Norman LIED to me and told me she already mailed it, only to find out by the site coordinator that was not the case.
? The office of Beverly Hills Physicians refuse to provide me with contact information to file a formal complaint, instead im being forced to make my complaint with the MBC.
Its really hard to write this without tears pouring and feeling sooo stupid and selfishly vain.. i know im going to have to edit this bevause ive left out soooooo much of the story as it makes me sooo emotional to even think about it. i feel like im being punished for wanting to be the best me & have lost all self confidence in the process. i cant even get dressed without wearing a garment (even in 100° weather) to hide all the irregularities.
I keep trying to convince my self no one will notice..... bit I NOTICE... I SEE IT AND I FEEL IT.... EVERY... SINGLE... DAY
i just want to feel normal again... i want ME back...
Provider Review
Dr bruno, despite how my procedure turned out has a very pleasant bedside mannor.. he doesnt ask alot of questions which looking back may be a bad thing... i hate to believe he didnt care about me, but considering the process in hindsight, i feel more like i was a product and not a person. After my original procedure Dr Bruno called to check up on me which was very unexpected but pleasantly recieved.. however after my next 3 revisions i NEVER heard from him and only dealy with Gina (who by the way, will tell you ANYTHING she thinks you wanna hear) just to hook line and sink you into the procedure. Makes you feel like your a very valued patient UNTIL things dont go as planned and all the sudden no one ever returns your call... As for the stars below... im basing them on the overall experience i had throughout the 4 procedures I had. If I gave 1 star, its only because i couldnt give 0