Beard transplant fix - Dr Devroye, May 2022.

I had a beard transplant done in Istanbul in 2020. They had done a fairly good job by their standards, but it was far too thick. Visually, it looked pretty obvious I had had it done, with people very often making remarks about how straight the beard line across my cheek looked. The operation had also left me with large bald patches on the back of my head. I had read about similar situation online where Dr Devroye had performed a beard transplant fix, and so I contacted the surgery and ultimately travelled to Belgium in May 2022. I was treated well. Dr. Devroye was thorough beforehand, answering any questions I had and spending plenty of time ensuring that the desired outcome would be achieved. The surgery itself was performed by a team of Dr. Devroye's employees, which he oversaw by going back and forth from the room throughout the day. He successfully decreased the density, made the beard line more natural, and planted the excessive grafts back into the back of my head.

My complaints relate to the aftercare. Once I was home, most of my attempts to contact the surgery with questions went either partially or totally unanswered. One such question involved the cost. I had done a calculation in my head of roughly how much the surgery would amount to. The Dr's quote exceeded it massively. I asked on several occasions for a full break down of costs. I received one reply to one of the many emails I sent, stating that they would reach out to the accounts department and get back to me. They never did. Strangely, I did receive emails unrelated to my queries asking for photo updates at regular intervals. At first, I was responsive. However, engagement on their part only really happened when it suited the Dr. As a result I stopped replying.

I am in two minds about whether I would recommend. I do have slight issues with the finished product, but the improvement is massive and so I can let that slide. Call me old fashioned, but I think any company that provides a service should ensure that it's of a high standard in all areas, before and after they have received payment. The team are good at what they do, but it stops once you leave the building post-surgery.