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Provider Review
Being a 48 year old woman, working in a busy environment in the City where my colleagues were becoming increasingly younger (and prettier!) I was becoming very bored of being told that I looked tired to the stage that I had even been told I looked angry several times and I wasn’t !!! I was a fit gym bunny with a young at heart enthusiasm for life and was fed up with my face not reflecting this. So I took the plunge, made a call and had a meeting who a man with ended up changing my life for the better, Mr Miles Banwell. Initially I asked for my eye lids to be lifted and the excess saggy skin to be removed, he told me he cld do this but then was honest with me and said I would still “look tired” – I had bags that M&S would charge 5p for. He went through all the options and in the end my husband told me to just go for it… Bilaterial full orbital rejuvenation and I arranged with Mr Banwell’s every efficient and friendly PA, Sarah a date. I had several prep meetings beforehand and was fully aware of what to expect. Sarah kindly met with me and gave me some cosmetics to use beforehand and after (all included in the price) and Mr Banwell prepared me with some botox around the eyebrow (again included in the price). My op was at The Baddow (near Chelmsford) a small but extremely friendly and welcoming hospital – the staff were very comforting to me. I had had several knee operations last year and cried on the way to the threatre – but Mr Banwell came in beforehand – marked me up and was very reassuring. All through the process he has been nothing but kind, patient, meticulous – I felt this was a journey for both of us – he could see the end result, and wanted better for me also. He is very proud of his work and works with you. The op itself was quite long, but I came back to the room in remarkable spirits – bruised, stitched, stapled and acid peeled but went home that night. I wasn’t in a huge amount of pain at all, discomfort yes, but the end result of having a new face kept me going. Sarah (Mr Barnwell’s PA) called me several days after the op to see how I was and again Saturday afternoon which I thought was very considerate and I knew she was feeding back the info to Miles. I had several visits with Mr. Banwell post op for stitches then stapled a few days later to be removed and each time he took his time with, never did I feel rushed. I am lucky that his city office is across the road from where I work, and I popped for a cheeky botox top on a month after the op – he showed me one of the pre op photos he has taken – I was shocked, I felt so sorry for this sad looking person that I once was. Now I am just over a month in and my face is still in recovery but I am receiving lots of positivity from friends and colleagues “fresh” & “10 years younger” are two common phrases and my husband looks at me and beams when he can see how happy I look, I am now even able to push black eyeliner on my top eyelid, something I haven’t been able to do for over a decade. Mr Banwell I can’t thank you enough for giving me my life back! I love it !