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Provider Review
This was a terrible experience to say the least. I recently had a consult appointment with Dr.Aycock for scar revision for a 5 month old trauma scar on my forehead. After waiting for a half an hour for her to enter the room she spends literally 3 minutes with me and says there's nothing at all that can be done to improve the appearance of this scar...Maybe I just look like an idiot? She gave me no options and treated me like I was unimportant, and even told me "maybe try to cover it with your hair", which she thought was cute or funny or something. So at this point I felt like straight up crying because this scar has really been adding to my self esteem issues and I'm here, and this doctor is just joking around with something that I'm serious about. Then, maybe out of just feeling bad about what she said she gives me the option of an injection that may flatten the scar some, but that it probably won't do anything, and may make it worse...(By the way i've spent months researching options and have literally watched a video of a doc doing a laser scar revision of a lady just as dark as me, same scar, same spot, so I know she's not being real with me..why, i have no idea) So now she tells me "oh yeah go home and think about it and call the office back if you want to go ahead with an injection". Not gonna lie, after that visit I started emailing and calling other clinics asap. Unfortunately It was impossible to get booked for anything sooner than 3 months out basically anywhere. I call the office and ask to get scheduled for the injection. The lady tells me alright we just need to verify that your insurance will work (either way i was willing to pay whatever and I expressed this to them). She tells me she'll be calling me back later that day. I didn't get a call, so i follow up the next day, only to be told "it could take weeks i don't know". She sounded so unprofessional it was nuts. Thank God I was able to get an appointment at another clinic this month due to a cancellation! Hey Dr.Aycock I just want you to know that scar on my head has made me uncomfortable to show my face and I cry about it often. It may not be a big deal to you but it is to me. Being someone who deals with others insecurities I just expected to be treated with respect and concern. Maybe she'll read this and treat that next kid that comes into her office a little better.