Very caring and understanding

• Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
• This multi-step process takes up to 24 hours from review submission to publication.
• Doctors can't pay to have reviews removed or hidden.
• Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.