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Extended Brachioplasty
Dr. Hartmann’s name always rang bells in the surgery world. How highly she is talked about was something that intrigued me, and made me book a consultation. Upon arriving to my consultation as I was walking into her office I had a huge sense of safety, relief, and extreme welcoming. The receptionist not only was beautiful but was beyond king and genuine. As I sat in the waiting room waiting to be called back I took everything in. As I was called back and walked to the consultation room, the nurse explained everything that was going to take place once Dr Hartman came in. I undressed and put a lovely fresh white robe that the nurse left for me to put on while I waited for the Dr to enter. As soon as Dr. Hartman entered the room and started talking to me the conversation felt so genuine, she was so through in explaining everything. She asked what I wanted and then explained to me what she felt was the best option for me, she explained how her pre and post op care worked, the possible risks that come with this surgery, ect. She spend about 45 minutes to an hour with me and answered any and all questions I had. Upon finishing the consultation, I walked out and was greeted by the Surgery Coordinator (Karen) who is ABSOLUTELY AMAZING! She had a quote broken down for me, gave me options of dates I can do surgery! I walked out feeling like everything just felt Right! I called my sister who knows how I am, and how very picky and indecisive I am when it comes to surgery. I told her THIS IS MY Doctor and I was gonna book the surgery. The next day I texted Karen the surgery coordinator, and I told her that I would like to book my surgery ASAP. I was booked for June 28th, 2023.
My pre-op visits came fast! I got to come in and Meet Lauren who is Dr. Hartmann NP. She as well was very welcoming and extremely nice. She went through my health background, confirmed I had support financially and mentally not only before, but during, and after the surgery. She then gave me a couple prescriptions to help with nausea and vomiting the day of surgery and for post-op! I love the fact that doctor Hartman believes in natural remedies for post-op. I did not have a need for pain medicine after surgery her regiment that included natural remedies was beyond sufficient!
Prior to surgery I had a few phone calls with Dr. Hartman RN, Brandon. He was to no surprise Amazing as well. He asked me a series of questions about my health to help him and the anesthesiologist prepare for the day of surgery!
On The day of surgery my sister drove me to surgery and made sure I took my nauseas medicine 1 hour before surgery that Lauren had prescribed! Thanks to Karen, I was the first surgery of the day! I got there right at 8 am, and as soon as I arrived I was taken back given a gown and was shortly after greeted by Brandon who was even nicer in person than he was on the phone! Branson prepped me and got my IV in (He has a very soft hand) didn’t even feel the needle go in. He informed me that during surgery the IV would most likely be moved but to start we would keep it in my forearm. Shortly after he left the anesthesiologist came in to introduce himself (I feel terrible I don’t remember his name) but he was awsome and super efficient. About 3 minutes after he left, Brandon came back to walk me back to the room.
I walked in and remember seeing where Brandon and a couple others we’re waiting for me. The room was freezing cold. They had me sit on the table, I remember cracking a Joke and next thing I know I woke up and was being wheeled out to my moms car.
Typically, within 24 hours I would of went in to see Dr Hartman, however; my appointment for surgery fell on a Friday so I didn’t go in to see Dr. Hartman until Monday morning. One of the things I have always heard about Dr Hartman is how great her bedside manners are and aftercare. And Boy let me tell you she did not disappoint! The very next day because she knew it was a weekend. She made sure to tell me priory to surgery she wouldn’t see me until Monday and would contact me via text or phone. Sure enough she did! She texted me asking if it was okay to call, and called me and gave me post op instructors for the next two days. She also made sure to ask for pictures and contact me on both weekend days until she could see me! I ended up going into my appointment on Monday with my sister where her and Lauren got to look at my arms and spend time with me, look at my incisions and see how I was doing. Everything looked great and I was able to leave and come back in a week. Dr. Hartman informed me she would be going out of town for a vacation (which I hear is super rare for her cause she is a workaholic) and next time I came in it for a follow up, it would be Lauren who I would be seeing! I felt super comfortable with that because how in sync her stuff is. Leading up to my appointment while on vacation, Dr. Hartman texted me to make sure I was okay and ask for updated pictures! At this point I seriously couldn’t believe the kind of care I have been receiving through this whole experience, it was nothing short of absolutely amazing! My doctor who is on vacation and should be enjoying time away from work, is taking time out of her day to make sure I am okay! If this doesn’t go to show the kind of doctor she is I don’t know what does!
My pre-op visits came fast! I got to come in and Meet Lauren who is Dr. Hartmann NP. She as well was very welcoming and extremely nice. She went through my health background, confirmed I had support financially and mentally not only before, but during, and after the surgery. She then gave me a couple prescriptions to help with nausea and vomiting the day of surgery and for post-op! I love the fact that doctor Hartman believes in natural remedies for post-op. I did not have a need for pain medicine after surgery her regiment that included natural remedies was beyond sufficient!
Prior to surgery I had a few phone calls with Dr. Hartman RN, Brandon. He was to no surprise Amazing as well. He asked me a series of questions about my health to help him and the anesthesiologist prepare for the day of surgery!
On The day of surgery my sister drove me to surgery and made sure I took my nauseas medicine 1 hour before surgery that Lauren had prescribed! Thanks to Karen, I was the first surgery of the day! I got there right at 8 am, and as soon as I arrived I was taken back given a gown and was shortly after greeted by Brandon who was even nicer in person than he was on the phone! Branson prepped me and got my IV in (He has a very soft hand) didn’t even feel the needle go in. He informed me that during surgery the IV would most likely be moved but to start we would keep it in my forearm. Shortly after he left the anesthesiologist came in to introduce himself (I feel terrible I don’t remember his name) but he was awsome and super efficient. About 3 minutes after he left, Brandon came back to walk me back to the room.
I walked in and remember seeing where Brandon and a couple others we’re waiting for me. The room was freezing cold. They had me sit on the table, I remember cracking a Joke and next thing I know I woke up and was being wheeled out to my moms car.
Typically, within 24 hours I would of went in to see Dr Hartman, however; my appointment for surgery fell on a Friday so I didn’t go in to see Dr. Hartman until Monday morning. One of the things I have always heard about Dr Hartman is how great her bedside manners are and aftercare. And Boy let me tell you she did not disappoint! The very next day because she knew it was a weekend. She made sure to tell me priory to surgery she wouldn’t see me until Monday and would contact me via text or phone. Sure enough she did! She texted me asking if it was okay to call, and called me and gave me post op instructors for the next two days. She also made sure to ask for pictures and contact me on both weekend days until she could see me! I ended up going into my appointment on Monday with my sister where her and Lauren got to look at my arms and spend time with me, look at my incisions and see how I was doing. Everything looked great and I was able to leave and come back in a week. Dr. Hartman informed me she would be going out of town for a vacation (which I hear is super rare for her cause she is a workaholic) and next time I came in it for a follow up, it would be Lauren who I would be seeing! I felt super comfortable with that because how in sync her stuff is. Leading up to my appointment while on vacation, Dr. Hartman texted me to make sure I was okay and ask for updated pictures! At this point I seriously couldn’t believe the kind of care I have been receiving through this whole experience, it was nothing short of absolutely amazing! My doctor who is on vacation and should be enjoying time away from work, is taking time out of her day to make sure I am okay! If this doesn’t go to show the kind of doctor she is I don’t know what does!
Provider Review
Board Certified Plastic Surgeon
1209 Esplanade, Suite 4, Chico, California