Awful Experience

Had my appointment with Kelly Stevens PA back in the summer time of 2020 to help me with my acne. Although the treatment plan she prescribed me successfully cleared up my skin, I cannot say I had a comfortable experience with her. She was very unprofessional in her mannerisms and treated me like I was dumb.

She constantly interrupted me throughout the entire appointment and made me feel bad about my skin condition by telling me: "You have way too much going on your face" and laughing. It was clear she did not care about what I had to say either. I came prepared to discuss all the possible factors of what may have been causing my skin to break out and she did not care to listen.

Her assistant was so nice to me but Kelly treated me like I was a paycheck, not a patient. I was supposed to revisit her in September but cancelled because I did not want to go through another humiliating experience like that again. Healthcare workers are supposed to make you feel comfortable, not judged. I hope she reads this and takes my review as constructive criticism.

Please be nicer to your patients next time. One cannot get far in their career if they are entitled and arrogant towards others. I would also like to add that I am not one to ever take the time out of my day to write negative reviews but felt the need to on this one because I would not want anyone to experience what I did at this clinic. I arrived early for this appointment at 9:15am and waited 45 minutes in the lobby just to be rushed and treated like [RS bleep].