Get the real deal on beauty treatments—real doctors, real reviews, and real photos with real results.Here's how we earn your trust.

POSTED UNDER Venus Freeze REVIEWS

Face and Neck Venus Freeze - San Antonio, TX

ORIGINAL POST

After realizing that a chin surgery I got done...

allina120
$2,000
After realizing that a chin surgery I got done gave my horrible results, I searched for a solution to improve the appearance of my chin. Sonobello in San Antonio, TX offered me sessions called Venus Frezze ensuring me that it will fix my problem. After the second session of Venus Frezze, I realized that the treatments were not going to solve my problem since I spoke to a surgeon who said the only way my chin can be corrected was from getting another surgery done. I spoke to Sonobello about this matter so that I can discontinue with the session however they did not allow me to cancel my remaining sessions. Sonobello insisted that I had to continue all my sessions as per the contract.
I had no choice but to go to every session and continued to see no results. The staff at Sonobello knew that it was not working for me and did not care. My chin now looks worse than it did before going in. It is upsetting that there are places like these that claim to give results when all they do is steal people’s money.

allina120's provider

allina120 ratings

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

The manager and the rest of the staff knew that these treatments were not working for me. Supposedly they were going to give me my money back since I showed them all my pictures since the first session but they just forgot about it and they did not contact me at all .

Replies (15)

User Avatar
August 21, 2016

Thank you for sharing your experience. I hope you find support here in the community.

September 1, 2016
You are not alone. I also went thru the 8 sessions with no good results. Waste of time and a waste of money
User Avatar
November 27, 2016
Thank you for sharing. Your review will save a lot of us time, money, and heartbreak. I pray that you will find a reputable doctor who will be honest with you and have your best interests at heart. God bless you
May 26, 2017
SHAME....Thank you for sharing...
June 28, 2017
I had the cool sculpting. I believe its the same type of procedure and it also did not see any results. Its very disapointing.. I'm glad I did not sign up (like they wanted me to) for additional treatments.
January 21, 2019
CoolSculpting is not the same treatment as Radio Frequency, which is what she is referring to, and CoolSculpting DOES work. With one treatment of CoolSculpting you only kill about a 20-25% of treated fat cells. If retreated on the same area you will get to about 45-50% cell death. It doesn't show up immediately and takes 3-4 months and sometimes 6 months for full results to show. If you maintain your body weight there should have been no reason why it didnt work. The technology works.