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POSTED UNDER Mini Facelift REVIEWS

Mini Face Lift with Not Good Results. Fort Lauderdale, FL

ORIGINAL POST

I had to go back to the office 3 times to open up...

conejo06
$4,500
I had to go back to the office 3 times to open up my wound because it was bleeding internally. The 3rd time i had to tell him to put a drainer because i did not want to continue with the same problem, which he did and everything was ok after that. The problem was that the result on that side was not the same apparently because the way it healed and scar is noticeable. When he injected me with Juvederm to lines my left cheek collapsed a little bit and now a have a hollow on it. He offered to do the surgery again for $600.- and set up a day, but then changed my mind. That was 4 month ago, now i am calling to do it and he is ignoring me, not returning my calls, because he wants to charge me $1,500.00 for a fat transfer which i don't feel good about it. I am filing a complaint with the department and also thinking about taking him to court.

conejo06's provider

John Michael Thomassen, MD

John Michael Thomassen, MD

Board Certified Plastic Surgeon

4.8 | 126 Reviews
PROFILE

conejo06 rating for Dr. Thomassen:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
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Replies (4)

September 5, 2014
Hi John, Very sorry to hear about your experience. It's really hard to understand why a doctor would not want to go all out to help someone who has had a bad experience such as yours as it only in the end hurts his reputation. Really not good to hear this. I'm not familiar with the best things to do in a situation like this, but maybe you might want to consider just going to his office and trying to straighten this out in person. Of course you would need to try to keep your emotions in check and try to keep everything on a civil level and not get into a confrontation of accusations even though I'm sure you feel it would be justified. Best of luck with whatever you decide to do.
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September 7, 2014
Thanks for sharing your experience on RealSelf!
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October 23, 2014
I am sorry you feel the way you do regarding your surgery. Your surgery was over 1 ½ years ago. Yes, I acknowledge you had a complicated recovery. Postoperative bleeding can occur after this surgery, especially in men. Nonetheless, your situation was handled promptly and efficiently and in the end you had an excellent result. You went on to heal completely within 2 weeks after surgery. In fact your pre and postop photos show remarkable improvement. Your incisions healed remarkably well and there are no sequelae of any postoperative complications. In addition, we injected free Juvederm to improve your nasolabial fold results. However, because you were still unsatisfied about a residual nasolabial fold, we offered a revision for only the cost of the operating room and assistance. We have been in touch with you repeatedly about the possible revision. The last contact we had was 1 month ago where you expressed your inability to make it to our office for a follow up. At no time during our treatment did we ever ignore your concerns. Again, I am sorry you have taken the position you expressed regarding our care. As is apparent from what I have just detailed, we have continually strived to give you the best of care. We have been professional, caring and available throughout.
April 8, 2015
Who is the doctor that you are having trouble with?
UPDATED FROM conejo06
1 year post

Problem Solved

conejo06
Going back to surgery on December 4 to fix the little problem on my face. Hope everything will be ok this time. Thanks Dr. Tomassen, no hard feelings. You're an excellent surgeon.

Replies (1)

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July 25, 2015
are you happy now ?