37 year old hoping for a happy ending and a beautiful smile

I just had my procedure done on Wednesday March 29th. I arrived at the office a 7 am for my consult and then to have my extractions done. The consult lasted about 30 minutes and then they took us on a quick tour of the lab where the implants are created. I was very nervous, but every one was very nice. My procedure was very long, we did not leave until 8:oo pm that evening, I felt awful for my hubby, we were one of the first there and one of the last to leave. I was really out of it and did have a lot more discomfort than I expected. There wasn't really any explanation as to why I took so long. I was told not to take any pain meds that evening and to start in the morning if needed. I went straight to bed and was super excited for the next day. I was in some pain and tried to take some pain meds, but it didn't sit well with me, I felt pretty crummy. The office finally called at 11 to say that the driver would call to set up a pick up time. He called around 12:30 and picked us up around 1:30. We got to the office and waited for a few to be called back, there were several others who had just gotten their teeth and were very happy. I was called back and they put in my teeth, I was still feeling awful and then they gave me a mirror and I was so let down. The keep telling me how good I looked, but I was not happy. My top teeth are now lined up correctly, I waited for mu husband and showed him and the doctor and the doctor, who was not Dr. Golpa took a look and said it was fine just wait for 6 months and see how I feel about them then. They set them in and sent me on my way, I was there maybe for 30 minutes and everyone just wanted to leave for the weekend. 5 minutes into my ride back to the hotel I realized that there was several sharp areas in my mouth I'm guessing from filling the holes for the screws. I called to see if I could have them fix it and they said that everyone was gone and someone would call me back. I left 5 messages on every number and never got a response. I find the customer service to be severely lacking. I was hoping this to be a life changing experience that would build my self confidence and now I just horribly depressed and humiliated that I wasted some much time and money to try and better myself only to be so let down. I have a crooked smile and my whole mouth is sunken in, my children don't even recognize me. They just keep saying how I don't look like their mommy anyone. I will be calling first thing on Tuesday morning to have them tell me how they will be fixing me, I just wish they had made a effort to make sure your are happy with the end product like Dr. Golpa says on the first page of the book they give you. You will walk out with a smile you will love, hopefully he keeps his promises and I can get a smile I can feel comfortable showing instead of hiding my smile.