Dentist's office closed mid Invisalign treatment. What should I do?

Question

I had filly paid off an Invisalign treatment but was about 15 or so retainers away from finishing. My doctor closed his office location and sent out an email saying the records would be transferred to an office nearby. I called said office and they informed me the deal fell through. Is there anything I should or able to do next to just finish my treatment?

Zev Kaufman, DDS · Answer

Sorry to hear for your trouble. however, don't disparage, there is a way out. The most important thing to do is to find a dentist who will be willing to take over the case either at a nominal fee, and some will be willing to take over the case knowing that you will turn into a regular patient that comes in for periodic cleanings and other Dental needs. Invisalign will gladly switch their records for you at your dentist request and will produce any missing aligners.
Personally, we have done this at our practice before without any trouble.
 Best of luck,

Neal Nealis, DDS (retired) · Answer

You can sue your dentist for abandonment. What he is doing is unethical. I usually do not criticize other doctors; however this simply wrong.

Richard Gochman, DDS (retired) · Answer

you can find another office that does Invisalign. Your case can be transferred to that office fairly easily. You would probably have a small fee to pay for the remaining  visits to monitor the case- but should not be close to the fee you paid for Invisalign

Dentist's office closed mid Invisalign treatment. What should I do?

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Dentist's office closed mid Invisalign treatment. What should I do?

Answers (3)

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Recommended reading

Everything you need to know about Invisalign

Our mission is to create a world where every investment in modern beauty is Worth It.