I Paid for Zoom Whitening but the Dentist Used I-Brite Should I Be Mad?

Question

I was enticed to a dental office for $99 Zoom whitening but at the end the dentist used the i-Brite system and said it was "Zoom" whitening should I be mad? or is it the same ?

Tom Hedge, DDS · Answer

If you were misled about the type of teeth whitening system being used, you have every right to be disappointed. Try talking to the dental office manager about your concerns and give them an opportunity to make it right.

George Koutsoukos, DDS · Answer

Well obviously there was a misrepresentation on the part of the dentist when he did not use the product you thought he would.. I would not be happy with that, but on another note, are you happy with the results of your whitening that you paid the $99 for even though it was not Zoom? The bottom line is if you have no unpleasant symptoms and you like the result it is not worth getting mad over. Next time be sure you are getting the product you asked for up front before you use it! I hope all turned out well!

I Paid for Zoom Whitening but the Dentist Used I-Brite Should I Be Mad?

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