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Help! Is Smile Direct Club covered by Cigna Dental insurance? PPO

hoolapigApr 5, 2017
I'm getting mixed info whether or not Smile Direct Club is covered by my insurance. SMD says yes, my insurance says no. I have Cigna PPO dental insurance that provides up to 50% of ortho care but Cigna says at home treatment plans are not eligible, only licensed ortho offices are covered. But smile direct club keeps telling me it is covered. Who here has had success getting reimbursed? Can you share how? MUCH APPRECIATED!

Answers (1)

From board-certified doctors and trusted medical professionals
Dr. Jeff Sulitzer, DMD
Dentist
Answered on Apr 19, 2017
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Jeff Sulitzer, DMD

We can take a look at the progress of your case and in most situations, we can make adjustments that will make you happier with the results.  In some cases, aligners can only move the teeth so much.  In these instances, if the desired result is not attained, conventional braces may be...

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