I signed a contract for cool sculpting service. . suggested for second service. I told the consultant that I wanted to see the first result first and if I am happy I will signed for the second service. The consultant mentioned that I can cancel 5 days prior to the appointment. So I signed the contract. 6 weeks after the service nothing have changed to me so I called them to cancel the next service. They told I signed the contract and they could not pay my money back instead to go forward. Help.
Answer: Refund/Canceled Appointment In my practice we do a deposit to hold the date but don't have the clients pay until the day of their service. I have heard stories of clients that commit to practices and second treatments and pay in advance. I would not do this but don't have much advice for you in getting your money back. You could ask to speak with the manager and then their medical director. This is exactly why paying before you even know if a second round is necessary is just something we don't do in my practice. Best of Luck.
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Answer: Refund/Canceled Appointment In my practice we do a deposit to hold the date but don't have the clients pay until the day of their service. I have heard stories of clients that commit to practices and second treatments and pay in advance. I would not do this but don't have much advice for you in getting your money back. You could ask to speak with the manager and then their medical director. This is exactly why paying before you even know if a second round is necessary is just something we don't do in my practice. Best of Luck.
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November 16, 2016
Answer: Right to cancel service First of all, waiting 6 weeks to see if Coolsculpting was effective is not long enough. It can take 3 months or more for the final result, and I don't know of one of our patients that hasn't gotten a visible result from Coolsculpting by that time, so I expect that you will see the improvement soon. Regarding the refund, if you see no improvement after 3 months, I would push them hard for the refund. If you see improvement, I'd recommend you go through with the next treatment as the second treatment usually takes an OK result and makes it pretty dramatic.Andrew Campbell, M.D.
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November 16, 2016
Answer: Right to cancel service First of all, waiting 6 weeks to see if Coolsculpting was effective is not long enough. It can take 3 months or more for the final result, and I don't know of one of our patients that hasn't gotten a visible result from Coolsculpting by that time, so I expect that you will see the improvement soon. Regarding the refund, if you see no improvement after 3 months, I would push them hard for the refund. If you see improvement, I'd recommend you go through with the next treatment as the second treatment usually takes an OK result and makes it pretty dramatic.Andrew Campbell, M.D.
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Answer: Refund/ Cancelled Appointment My suggestion would be to return to the office that you had your procedure done with and discuss you concerns with a manager. I am more than certain they would want to have a happy patient. Keep in mind however that with the Coolsculpting treatment, results do take up to about 4 months to see full results. With the first treatment you should have some reduction, but a second treatment will give you a bigger transformation. Best, Dr. Green
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Answer: Refund/ Cancelled Appointment My suggestion would be to return to the office that you had your procedure done with and discuss you concerns with a manager. I am more than certain they would want to have a happy patient. Keep in mind however that with the Coolsculpting treatment, results do take up to about 4 months to see full results. With the first treatment you should have some reduction, but a second treatment will give you a bigger transformation. Best, Dr. Green
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November 18, 2016
Answer: Contract issues I would recommend return to the clinic and meet with them to discuss your concern and contract. Often this issues can be resolved so both parties are happy. I'm certain they would want to have a happy patient.
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November 18, 2016
Answer: Contract issues I would recommend return to the clinic and meet with them to discuss your concern and contract. Often this issues can be resolved so both parties are happy. I'm certain they would want to have a happy patient.
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November 16, 2016
Answer: Contracts with services This is hard to answer. It all depends on the language of the contract. This is something you need to discuss with a lawyer. As far as Coolsculpting goes, you need to wait the full 3 months to see your full results. Also, changes are often hard to notice and pictures are the best way to see the changes. In general, most people are fairly happy with their Coolsculpting results as can be seen with the ratings on Realself. I would get pictures in a similar environment and discuss your concerns with your provider at that time. Law suits are expensive and nobody wins in most cases.
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November 16, 2016
Answer: Contracts with services This is hard to answer. It all depends on the language of the contract. This is something you need to discuss with a lawyer. As far as Coolsculpting goes, you need to wait the full 3 months to see your full results. Also, changes are often hard to notice and pictures are the best way to see the changes. In general, most people are fairly happy with their Coolsculpting results as can be seen with the ratings on Realself. I would get pictures in a similar environment and discuss your concerns with your provider at that time. Law suits are expensive and nobody wins in most cases.
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