Novacaine for crown placement. Is this pain normal?

I had a permanent crown placement done last week (with no root canal) and have never experienced so much pain at a dentist visit in my entire life! No numbing agent was used and I felt like my nerve endings were on fire! The dentist laughed it off and made me feel ridiculous for yelling in pain. Is this normal practice? Also my gum is now extremely sensitive to hot and cold.