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Approved for Surgery 6 Weeks Ago, but Dr's Office Will Not Call Me Back?

Garden diva
I'm approved for a BR w/ BcBs & been calling my PS to schedule but they won't call me back, made 5 calls! wonder if I am being put on the back burner since I am insurance case. Anyone know if the cash cases get Preference over insurance ?I want to take a new job, which I would be changing insurance so I REALLY need get this done ASAP . I am in a dilemma because I Need to get this done within the next two weeks! Any advice, Btw,I have asked for the Dr to call me and still n/a. Thanks!

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