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Trillium Creek Dermatology & Surgery Center - Medina

5783 Wooster Pike, Medina, Ohio
3.5 | 2 Reviews
5 Questions Answered
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Trillium Creek Dermatology & Surgery Center - Medina
Trillium Creek Dermatology & Surgery Center - Medina
3.5 | 2 reviews
5783 Wooster Pike, Medina, Ohio

DOCTORS & OTHER STAFF MEMBERS

Helen Torok, MD
Helen Torok, MD
Physician
5.0 | 2 Reviews
Leonard Torok, MD
Leonard Torok, MD
Physician
0.0 | 0 Reviews
Patrick M. Killian, MD
Patrick M. Killian, MD
Board Certified Dermatologist
0.0 | 0 Reviews
Robert E. Marsico, Sr., MD
Robert E. Marsico, Sr., MD
Board Certified Dermatologist
0.0 | 0 Reviews
Matthew Reedy, MD
Matthew Reedy, MD
Dermatologist
0.0 | 0 Reviews
Molly Verhoff, PA-C
Molly Verhoff, PA-C
Physician Assistant
Francine Johns, PA-C
Francine Johns, PA-C
Physician Assistant
Suzanne Dade, CNP
Suzanne Dade, CNP
Nurse Practitioner
Dana Pilz, PA-C
Dana Pilz, PA-C
Physician Assistant
Jordan Goad, PA-C
Jordan Goad, PA-C
Physician Assistant
Farah Edds, PA-C
Farah Edds, PA-C
Physician Assistant
Michelle Telloni, RN
Michelle Telloni, RN
Registered Nurse
Michelle Koenig, RN
Michelle Koenig, RN
Registered Nurse
Sarah Michalak
Sarah Michalak
Physician Assistant
Megan Heiby, RN
Megan Heiby, RN
Registered Nurse

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Trillium Creek Dermatology & Surgery Center - Medina reviews

Trillium Creek Dermatology & Surgery Center - Medina

RATING DETAILS

3.5
2 reviews

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Trillium Creek Dermatology & Surgery Center - Medina
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2 Results
MiraDry

earth2staciexo

miraDry - very little pain & anxiety about sweating gone!

I wish I would have known about miradry years ago. It was worth every single penny and then some. Very little pain, my armpits were lumpy for awhile and lost feeling, but after a few months the feeling came back. I used to have so much anxiety about sweating and could only wear black or sleeveless shirts— there isn’t a price I could pay for the feeling I have now and all of that anxiety being gone!

Mole Removal

Nurturing94365

Fine Service, Poor Billing Experience

My family had used Trillium Creek for several years for a variety of dermatology issues. I had switched jobs a few times and thus health insurance providers. The service overall was fine, but given the various options of dermatology practices, I recommend another due to poor billing practices from our experience. The last appointment we had was on January 2024, but we were never issued a bill for this until end of April in 2025, nearly 15 months after the services were rendered. When the bill was issued, I had switched insurance providers and so it was very difficult to try to go back and make a claim, especially since we had hit our out of pocket maximum for the 2024 year, so the full amount would have been on the insurance company that was no longer our current provider. While we bear some responsibility in not having our latest insurance on file, the fact that the billing came 15 months after service made coming to a resolution nearly impossible from our side. When we spoke to Trillium Creek's billing department, they provided no justification for the delay in the billing except that it was "stuck in the system" and basically took no fault of their own billing us for the full amount and threating to send it into collections. I contacted the company several times to try to come to resolution, but was met with no movement on their side, demanding full payment or send it to collection, not acknowledging their delay in billing had anything to do with the issue. I primarily want to warn other consumers against using Trillium Creek as their billing practices have been poor from a consumer perspective that has been using services from the company for years.