This was my first time trying CoolSculping! I'm happy I found out about New Radiance in Port St. Lucie. Alisha was amazing! She is very informative. She told me about the process and how to achieve the best results. I would recommend her to anyone!

I saw Kim for lip injections and she did an amazing job. She listened to what I wanted and exceeded my expectations. My lips look better than I had imagined. I’ve had them done before with other providers. What set Kim apart was that I can clearly see that she loves what she does. She was very detailed and made sure that my lips came out just so. She is also very friendly and easy to talk to. I definitely recommend her, and will be back for more.

I began by buying a 4 treatment special for Exilis for my jowls and neck. I went every Monday for 4 weeks. It has been over a month now and I still don't see any changes. I was told that after the 3rd treatment I will start to see the difference. Then someone else told me it takes 2-3 months. Whatever, still the same.

I had a deeply negative experience at New Radiance Cosmetics and would not recommend this provider or this location to anyone. During my appointment, Karen Shields injected me in areas I did not request and completely disregarded my clear request to focus only on very fine lines. Instead, I was overfilled, which caused visible and ongoing issues. I was then charged significantly more for a second injection that I did not feel was appropriate or necessary. I am still in the process of dissolving the overfill and addressing the damage that was created, which has been both stressful and costly. When I raised my concerns, Karen did not take accountability and instead dismissed them by telling me that I “looked good,” rather than acknowledging the outcome or my experience. After that, the manager, Chelsea, contacted me and fully defended Karen. I was denied support, my follow-up dissolving appointment was canceled, and I was ultimately refused any assistance. I felt completely abandoned as a patient. Additionally, I formally requested my medical records. By law, they are required to provide them within 30 days, and it has now been over 30 days with no records provided. I am currently addressing this situation through legal channels, and the matter is still ongoing. I will update my review as appropriate once there is resolution. While the staff initially presents as very friendly, that tone changed completely once I voiced concerns. In my experience, the friendliness felt transactional and disappeared the moment accountability was required. If you are looking for a provider who listens carefully, respects patient consent, and operates with integrity, I strongly recommend going elsewhere.