Lily Lee Plastic & Reconstructive Surgery - Palm Desert

My experience at this location is always above and beyond. Andrea is always friendly and helpful. I cannot say enough about Shawn. She is simply "AMAZING"! That being said, I have found Shawn to be outstanding in her chosen profession. Prior to living in the Desert, I was a Los Angeles resident and frequented Beverly Hills for Botox and Fillers. Upon moving to the Desert, I was in need of someone to fill those shoes/requirements and Shawn is talented, amazing, patient and thorough. I recently chose to have the Nova Threads procedure done and I cannot say enough about the results. The procedure was virtually pain free, no bruising and with AMAZING results thanks to Nurse Shawn. I highly recommend having this procedure done. Nurse Shawn explains everything to you as she is performing the process which makes you all the more at ease. I couldn't be happier with the results and I am very particular. Thank you Nurse Shawn. Updated on 29 Apr 2021: In a word, Nurse Shawn is "Phenomenal". I had Filler, specifically Voluma and Nova Threads. Nurse Shawn goes above and beyond. Nurse Shawn is thorough, gentle during the process, professional and knowledgeable. I have a high level of expectations and Nurse Shawn delivers. It is apparent that she takes pride and enjoys being a Nurse and taking care of her patients. It is always a pleasure to go to the office. It is like visiting family.

EXTREMELY DISAPPOINTED - BEWARE!!! My appointment time with Shawn Hanan was 4:00pm, I was not seen until 4:50. Be prepared to wait! I received filler under my eyes (one syringe, per Shawn's recommendation) and botox. I paid over $900. Two in a half weeks later, I saw zero change. In fact, my eyes looked worse. There was a dark line that had appeared where she injected the filler. I made another appointment to have Shawn take a look and access the situation. She had taken pictures on my first visit to make sure the filler went where it was supposed to. She was unable to point out any positive changes and continued to tell me perhaps she under treated me. I was basically told I needed more, but Shawn did not want to add more because she did not want me to be unhappy. Really?!?! I told her I was already extremely unhappy. She then shrugged and that was that. I have had this procedure done before (not at Lily Lee) and it looked great. Just know this place will be stingy with their product and over charge you every time. Please do your research and do not go to Lily Lee.