I was lost, desperate and emotionally exhausted from the butchered procedure one doctor did to my face. Without going into detail, I had seen a med spa doctor for a facial procedure, which she somehow botched and then tried to fix by cutting incisions into my face and snipping skin away. It left me with 4 puncture scars along both sides of the marionette areas. I couldn’t smile without bursting into tears with how horrible the scars looked. This woman ruined my face. I swore I wouldn’t write a negative review of her practice, but I did report her and investigation was opened. For months I hide and cried and was depressed. I refused to show my face and didn’t even celebrate the holidays and just stayed home. The only way I would walk outside, even to take the trash out was to put a mask on. I refused to see anyone and put up a huge wall and pushed many people away. I was embarrassed and disgusted with myself. I didn’t even work. I haven’t worked in months due to the psychology toll this did to me. I made appointments with various dermatologist and even with a plastic surgeon who was too nervous to do any thing to help make this procedure gone wrong look better. My anxiety and stress skyrocketed and my current blood lab worked reflected that. That was UNTIL I found Dr. Raffy. IN ONE day, he transformed my scars and gave me confidence. IN ONE day, he knew how to fix the situation and make it look better. IN ONE day, he managed to dry my painful river of tears and help heal my emotional well being over my physical appearance. IN ONE day he put hope back into my life. IN ONE day my face was instantly transformed. The scars are still there, but in time and with the help of Dr. Raffy they will fade away. He didn’t over do it. He knew how to take care of my skin with this unfortunate procedure and made sure I walked out of his office with dry eyes. There is still more work to do with these scars but I NOW can walk outside without a mask on. IM actually going on a trip soon and NOT even worried about how my face looks, I cant wait for the next few months when my face fully heals! Heartfelt gratitude to Dr. Raffy and his staff.