I had such a lovely experience at Icecreamwala Dermatology. The team is so kind and the office is unlike any other place that I've been. I was a bit anxious about a procedure that had to get done but the team kept me at ease. Gibran was so friendly to talk to and Min Jee even handed me a book to read. I ended up staying there to talk to them after my appointment which I would never do at another doctor's office.

Booked consultation online for laser treatment. AT NO POINT was there a fee of $50 mentioned during the 4 step process required to book an appointment. The confirmation email also made no mention of any fee. When I get to the office, they took my credit card and charged me $50. When I asked them to refund that fee for not alerting me of it up front, they literally said "well, there is no statement of a free consultation..." Except that... there is. On their website as you can see in the image I uploaded. "Q: Do you offer a free consultation? A: Yes! We offer complimentary consultations for all of our cosmetic services and would love to answer any questions you might have!" Interesting, when I was walking out of the office there was a woman on the front desk's phone arguing with someone about "paying only for the fees that were advertised..." Scammy behavior. I won't be a client and caution anyone else from considering them or Dr. Devika Icecreamwala's practice.