Charlotte Physician
7725 Ballantyne Commons Pkwy., Ste. 101
Charlotte, North Carolina 28277 US
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4.6 out of 5 stars 4.6 stars from 10 reviews See details Hide details
5.0 out of 5 stars Doctor's bedside manner
5.0 out of 5 stars Answered my questions
5.0 out of 5 stars After care follow-up
5.0 out of 5 stars Time spent with me
5.0 out of 5 stars Phone or email responsiveness
5.0 out of 5 stars Staff professionalism & courtesy
5.0 out of 5 stars Payment process
5.0 out of 5 stars Wait times
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Treatment results may vary

5 out of 5 stars Mommy Makeover

So Excited for Makeover (T.T, Lipo, BA), but Are These Fears Part of Normal Jitters or Unusual? - Charlotte, NC

I can only attempt to clearly describe how grateful I am to everyone at The Refine Institute for their superior service across the board. I've read a few stupid reviews on here about Dr.Pratt and I honestly think they are fake. My experience was honestly exceptional. I made three different appointments for only liposuction. I had a feeling the dr would tell me I needed a tummy tuck but I had a fear of my belly button getting messed up so I was against it. Dr.Pratt was my first appointment and when I went in and met with him and Erin, I felt like I had already made my decision. They were so kind and humorous and down to earth. Loved their personalities and Dr.Pratt talked to me in a way that I understood. I felt confident in him but before I made my choice I had to go back to work and look up his before and after photos and compare to the two other VERY well known and high rated South Charlotte PS I had appointments with. Dr.Pratts results were better and his belly buttons blew the other two out of the water. I paid for my down payment that day and canceled my other two appointments. Now onto the staff: I had a billion questions, irrational fears from junk I saw on Botched and expectations that weren't easy to explain let alone for someone else to understand. Not once did this team make me feel like my silly questions were anything but totally reasonable and a top priority. Erin, Dr.Pratt, Marta, Kathryn and Jan all made this pretty major decision and surgery one of my best decisions I've made and a fond memory. I think Dr.Pratt scouts the globe for only the very best staff to assist him because I have never met such a phenomenal bunch of people anywhere! Oh my gosh, and not only did I actually get the results ( maybe better?!?!) that I was trying so desperately to explain (thanks to Dr.Pratt's detailed work) but I wasn't a nervous wreck the day of surgery. I'm obsessed with belly buttons and mine is already cuter now than it was when I was 16! I have seen so many that look like little coin slits or are too high up or too far down or too far to the right or left. Mine is right where it was. Erin is like your cheerleader from day one until your post op appointments. She remembers detAils and has answers to your questions pronto. From payment types to pep talks; she's got your back. Jan was so patient with me it's ridiculous. Yes, the imagining machine wasn't working and I wanted to "see" what my results may look like in a shirt. I came in for pre-op and she grabbed a few boxes of different sizes and bras and we stood in front of a mirror and tried them all on until I finally decided to let Dr.Pratt choose. (this is after I called Erin and before I even could tell her what I was calling for she said " you're wanting to add Breast Augmentation aren't you". She said she could tell from our initial meeting and my questions that I might. Lol) Day of surgery Marta was my nurse and she is outstanding. We laughed and laughed and honestly I remember laughing down to the second when the anesthesiologist sent me to lalaland. When I woke up I had a nurse named Danielle for after hours care and honestly I don't think she works with them full time so I cannot rate Refine Institute any less for this but she lacked in the personality department at first and I did have to remind her to do things a lot at first ( she made a comment s out "forgetting the small things as she tried to focus on more important matters) but she came around after a few hours. I think she was a little green and probably felt nervous.

5 out of 5 stars Smart Lipo

Best Decision I Made with Dr Pratt and Staff!! - Charlotte, NC

Very professional,personable with awesome bed side manners including staff!!

5 out of 5 stars Mommy Makeover

31 with 3 Kids and 4 Pregnancies - Charlotte, NC

I felt very comfortable when I seen Dr.Pratt, I explained what it was that I was looking for as far as it went with my body. I told him I wanted to look natural. He explained the procedure would be an extended TT with lipo on my flanks and 375cc gummy bear breast implants. Well I woke up to a full body lift due to the lipo on my flanks, my skin just really had no elasticity. So Dr. Pratt knew it was the right thing to do instead of leaving me with a pouch on my back. I would do it all over again if I had to.

5 out of 5 stars Eyelid Surgery

Turning 40 with Hereditary Dark Bags Under Eyes - Charlotte, NC

Dr. Pratt and his staff have done a wonderful job preparing me for the surgery. I've always had these circles, but age, fatigue and life have made them especially bothersome. Pictures speak louder than words, so here's my documented events! I scheduled the procedure about 2 months ago. Dr. Pratt and his staff allowed me to go with a friend prior to my consultation, and I loved his approach...

5 out of 5 stars Tummy Tuck

50 Y/O Mom of Two Tired of Looking Lumpy - Charlotte, NC

Dr. Pratt and his staff are fantastic! Available, friendly and responsive

5 out of 5 stars Tummy Tuck

Mommy Makeover -Ballantyne, NC

Dr. Pratt and his staff were awesome. They provided excellent care.

5 out of 5 stars Breast Lift

So Happy - Charlotte, NC

I went to Dr. Pratt for a breast lift w/implants and I couldn't be happier. Dr. Pratt understood exactly what I wanted and delivered. A week after my surgery my incisions are healing nicely and I know I made the right decision.

5 out of 5 stars Breast Reduction

Life Changer - Charlotte, NC

Even in elementary school, I was always “the girl with the big boobies”. I began developing in the 4th grade and by the time I was in the 5th grade, I was a C cup. The growth continued through high school and college until this year, when finally at a size E I knew that I needed a change and had enough. The back and neck pain, difficulty finding my bra size and at reasonable prices, ina...

5 out of 5 stars Mini Tummy Tuck

35yr Old Mom of 2: Journey to a New Me - Charlotte, NC

Dr. Pratt and his staff are outstanding. Everyone is so nice and answered all my questions. Very happy with him, his work, and his staff.

1 out of 5 stars Smart Lipo

Dr. Pratt is Not Board Certified and I Had a Very Bad Experience With Him - Ballantyne

I went to Dr. Pratt to exchange my saline breast implants for silicone and, at the same time, explore the possibility of shaping up a portion of my saddle bag area that seemed out of proportion with the rest of my body. I was very fit and had a great shape (I LOVED my shape, as I asserted to Dr. Pratt, before the surgery!), but there was just an isolated area (that literally fit inside the...

*Your results may vary. Any specific claims or permanence length of results vary for each patient and are not guaranteed.

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*Your results may vary. Any specific claims or permanence length of results vary for each patient and are not guaranteed.