I should make it clear that this wasn't just one procedure, but several.
I was with Alpha Company 3/15Inf at the Battler of Objective Moe. If you aren't familiar with it, we came very close to running out of Ammo during the invasion of the city. We held our position, but many of us came away with injuries. I myself received what is affectionately known as a grenade-sunburn. In reality it's more of like a mass exfoliation by sand and debris when high explosives detonate near the face.
The burn, while not threatening and non-blistering, left scar tissue in small deposits across my face. As a result, I have had ingrown hairs in my beard since 2004.
I worked with the army docs while still active, and then VA after I got out, but never got relief. In fact, over the years, if got worse because the residual scarring caused by infected hairs led to further scarring and more infected hairs. It became a vicious cycle that had me looking like a teen with pizza face but in my 30's.
I met Dr Brodsky by way of a mutual friend, and asked if she could just help with treating the infected hairs. She did that and more. She used a series of Chemical Peels, a laser treatments and Facial Dermaplaning to treat the blocked and infected hairs.
I would highly recommend her as I have to many of my fellow Vets and their families. There is a simple reality that VA can only address certain issues, and it can be argued on how well they address them.