First I arrived and it was as they described. I paid for the 14 days package including recovery and transportation. I paid additional for Meds and tests. At the office I was told that the Recovery House was full and we had to stay at a hotel. I was floored of course. They assured us that Medic and Nurse care would be avail 24/7. Dr. Yily never did her pre-op with me. I only saw her 5 minutes before my surgery where I took the chance to convey what I wanted- A real not too overdone BBL, TT, BAug and Lipo. She/they did ok with the body, though my belly button was severely burned. The after care was recovery from hell.
Her staff needs to get trained around how to manage their patients experience and not just the result of the barbie body. They work exclusively with the family owned Upscale Recovery House 2 and 1 which has filtration issues, even rooms with mold, and sewer issues to the point of a bad smell overwhelming the room. The recovery nurses are somewhat inept as everything and anything needs to be confirmed or verified by her Assistant M.D Melissa. I'm talking about simple things like creams, walking, faja issues etc. Clearly shows the lack of debrief they have implemented in their shift change and the poor quality of service towards the patient, as the last thing I want to do is repeat the same thing over and over while in extreme pain and discomfort.I paid for 14 nights package and stayed originally from 3/22 5pm leaving 4/4 7am 13 nights. Well, when I extended my stay per their recommendation they go and tell me I have to pay for the 4th because that would be night 15th. 10 emails later and they still don't budge to their own emails of confirming my 13 nights to a 17 nighter. I eventually ended up paying for an extra night but at the hotel they put me in originally. Some of the girls in the recovery were being fed sliced bread and cheese, leftovers, they get no help with mobility etc. Please do you research and do your post op elsewhere. Though the body might look nice it's not worth the headache. Meditating daily is what kept me strong and dried my tears and anxieties of not having the medical support I purchased per IG advertisements. DO NOT COME ALONE. at least not here.
Updated on 3 Apr 2021:
Not sure what changed but things are getting better. Guess they are switching some things, or because it's a holiday. The new staff here is nicer but management is the same. I really don't think doctor Yily is even aware of everything that goes on post op. Not because she refuses to know but because they hide it from her. She is a great Doc with a rough around the edges team of admin. If it wasn't for Yira, Lauren and Melissa I would give my experience a 9/10 but with everything I experienced I have to rate it 7/10. By the way the massages- something you have to be mentally ready for, they hurt a lot but you feel relieved after. If you have any clotting it will hurt even more. Just compress, drink plenty of fluids, walk and empty your drain.
Esther is the best masseuse. She massages in a way that you feel and see the results in a matter of hours. No joke. She's a Godsend.
If you get BBL and don't see much of a change-They say it grows as the fat cells multiply.
