Dear Carrie70, Thank you for your question. Congratulations on completing phase 1 of your treatment. It is unfortunate that you are having such a negative experience with the staff in the office. I would recommend contacting the orthodontist and explaining the situation. Although you can switch to another dentist, it is always better to continue with the orthodontist with whom you started. Your orthodontist created the plan, and he/she has watched your daughter’s progress. It would be a shame for your daughter’s progress to be weakened by switching offices. The second orthodontist may even make a suggestion to change the treatment all together. It is best to stay. Your orthodontist wants to know that this problem exists—maybe you aren’t the only patient feeling this way! Good luck! Best of Health, Dr. Rejaie
