Dr Ali is incredibly knowledgeable, professional, and friendly - puts patients at ease and is quick and efficient. I could not fault the service provided by Smile Hair Clinic or Dr Ali. I would highly recommend.
I couldn’t be happier with my experience at Smile Hair Clinic and genuinely cannot fault a single part of the process. From start to finish, everything was extremely slick, professional, and well organised. It is very clear they know exactly what they are doing.
I am currently 5 weeks post transplant after having 5,000 grafts and, like most people, I was very nervous beforehand. Any anxiety quickly disappeared thanks to the exceptional level of care and reassurance provided throughout. Communication via WhatsApp was excellent from the very first enquiry and has continued seamlessly through to aftercare, with fast, clear, and helpful responses at every stage.
The procedure itself went very smoothly. Dr Ali is incredibly knowledgeable, professional, and friendly, and the technicians were equally competent and attentive. Everyone involved was approachable and made the entire experience feel calm and well managed.
The hotel accommodation was comfortable, and all airport and clinic transfers were prompt and perfectly organised. Aftercare has been genuinely outstanding, including a 30 day check in and an upcoming 3 month review, with the team always available to answer questions quickly and thoroughly.
The care package provided by the clinic, including a hat, shampoo, lotion, and neck pillow, was high quality and a thoughtful extra. At this stage, everything looks to be progressing exactly as it should. I am following all medication and aftercare advice and am now patiently waiting for the final results.
Overall, I honestly cannot identify any faults or concerns whatsoever. The entire experience has been first class, and I would not hesitate to recommend Smile Hair Clinic to anyone considering a hair transplant.