Dr. Makow was great! She is both professional and friendly. I felt that we were on the same team; that she understood my goals and timeframe, and did her best to meet those goals. She knows her field; she has the right laser machines; her treatments achieved predicted results, and my results were a very impressive improvement compared to when I first consulted her. She explained everything and answered all of my questions patiently and thoroughly. Once when I wanted to add areas to treat she was able include those areas during that visit. Another time I had a treatment scheduled but upon seeing me she thought it was too soon, and we rescheduled. She seemed totally unconcerned that she had set aside time for me that wouldn't be used and cared only about my receiving the appropriate treatment at the right time.
Early on I was concerned about a treatment having been effective. She asked me to come in that day. She examined me and was able to reassure me that the treatment was in progress to achieving results.
I bought a skin product and when it turned out to not be the right one for me she gave me another product to use instead without additional cost.
Before seeing Dr. Makow I called around and went to one other provider in SF. These treatments are expensive, but Dr. Makow's prices where by far the best compared to the other 4 providers I contacted.
Her office is clean and comfortable, with friendly and helpful staff. She always saw me at the scheduled time. Her office is in a neighborhood shopping center with free parking, just off 280 and 92. This isn't a game changer, but it is convenient that there is a Starbucks, Safeway and CVS in the shopping center as well as a fish store, dry cleaner, shoe repair, restaurants and a few other businesses.
I already said it, but it is worth repeating...my results were really great! The before pictures look frightening to me now, and I've received compliments on how nice I now look several times!