- Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
- This multi-step process takes up to 24 hours from review submission to publication.
- Doctors can't pay to have reviews removed or hidden.
- Reviews are only removed at the reviewer's request or if they violate our Terms of Service.
If you have questions or believe we should re-evaluate a published review, let us know.
I have always been a little self conscious about...
Provider Review
Dr. Tong is an amazing doctor. I work in the medical field and can really appreciate what professionalism means. It was a little hard to obtain a consultation, but when I did, it was great. I noticed whenever I went to the office, there was only at most 1 other patient in the waiting room, which I really appreciate for the sake of privacy. Dr Tong was extremely professional when I met him; he was kind, very patient, informative, and always asked in the end if I had any other questions. He was never pushy. He first asked me for reasons why I wanted to do it; he really tries to understand things from your perspective. Then he explained to me that he only does the permanent muscle anchoring technique to create the double eyelid, and gave me the pros and cons. He explained also patients ask for two types of results; the natural looking Asian result, or the more unnatural Caucasian looking result. I made it clear I wanted a natural looking result; he wasn't pushy and respected my decision. He then showed me with a stick on what it looked like. In the end, he asked if I had any other questions, and referred me to his secretary for a quote. I was happy with the consultation. I ended up going back for a follow up and confirmation and had my surgery done early April. 199 Avenue Road is a great office, with 3 floors; first two of beautifully renovated offices, and the top floor is the surgical area; 4 surgical suites, a pre and post op recovery area, overnight accomodations, and change rooms. Dr. Tong and his staff are great; very professional and great bedside manner. I am aware his anesthesiologists are sourced from Toronto East General and his nurses have other jobs; the one I had was a nurse from Toronto Western. Me being in the medical field really appreciated that these staff members had acute/critical care skills and would be able to handle an emergency. I also really appreciated that they were very good with patient privacy; with curtains drawn at all times, and to limit the amount of talk that can be heard about other patients. Dr. Tong saw me a little before surgery to explain to me what was going to happen, drew some lines with a marker, and once again asked if I had any questions. I was then wheeled to the operating room. During the surgery, it was only an IV sedation because Dr. Tong required me to sit up several times and open my eyes so he could gauge his work; I remember in my groggy state, the nurses said "Oh, that looks so good! I want you to do that to my eyes too, Dr. Tong" and then him saying to the nurse, "you don't need the surgery, you already have double eyelids". I had no complications; some swelling and bruising of course, but that quickly subsided within one week, and looked pretty good by 3 weeks. I had several follow up visits where Dr. Tong was very welcoming and very happy with the results. I actually healed relatively quickly. There is no scarring at all (very faint and only I can see it) and my eyelids settled by 6 months (expected 1 yr). At the one year mark, I did end up having a revision; nothing to do with Dr. Tong's work, but it was due to the shape of my eye, and the lid was not symmetrical. Dr Tong saw that and was very willing to do the revision. Once again, on the 2nd surgery day, he was very warm and this time took a lot of time to look at my eye, draw where he was going to cut, to make sure the amount of skin he took off was just perfect. The results were perfect and symmetrical. Once again, no scarring, no complications. If I were to have surgery again, I would choose him as my doctor. I am very impressed by his professionalism, skill and beside manner. He was always very patient and never tried to rush you or get you out the door. I would recommend him to everybody.