Treatment Provider

Shepherd G. Pryor, MD
Board Certified Facial Plastic Surgeon
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NIGHTMARE! Dr.Pryor burned my left lower eyelid...

NIGHTMARE! Dr.Pryor burned my left lower eyelid during a quad blepharoplasty using bi-polar forceps with unguarded tip,requiring surgical intervention during the surgery. He excised 1/4" from the lid, there was also a deep tear on the inside he stitched deeply. He didn't inform me of the injury. I complained to his assistant the next day about the extreme pain in my eye even with meds, was told not to come in just take more pain meds(repeatedly told the same when calling daily,due to stabbing pain my eyeball). Went to an Oculoplastic specialist with a severely abraded cornea caused from a chain of suture knots from the "repair" of the burn. ( This was the stitching he left between the eyelid and eyeball "stitched deeply", causing many painful issues). A 2nd surgery was required by an Oculoplastic Specialist to repair the result of Dr. Pryor's "repair," which had the eyelid & lashes rolled inward,& prevented my eye from closing completely. Basically, Dr. Shepherd G. Pryor botched my surgery, attempted to hide the injury, provided minimal aftercare,caused a medical issue with my eye, 2nd surgery required to allow the eye to close completely, permanent scar, & required continuing care. Also, the 2nd surgery required another 1/4" of eyelid to be removed creating an asymmetry that was not there to begin with. HORRIBLE experience! STAY AWAY FROM THIS DOC!!!

Provider Review

Board Certified Facial Plastic Surgeon
9097 E. Desert Cove Ave., Scottsdale, Arizona
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Wait times

If I could rate a ZERO OR LESS I would!!!! No concern for the patient's well being exhibited by the staff or Dr. Pryor, after the surgery, even when the patient repeatedly brought to his attention there was a very real and painful issue with the left eye! He full well knew ( according to his records) there was an injury he caused that needed monitoring and additional care, and repeatedly tried to convince me there was nothing different happening with the injured eye. His lack of care for the patient exacerbated the danger for the health of the eye! NIGHTMARE!!!!! NOT WORTH THE RISK!